Hi all, recently my BS2 does not give sound when activated. When I turn the sound wheel in the app, the sound will come up. The BS is already playing.This is a major issue as I use the BS2 as a alarm clock and that is now not functioning.Any ideas?
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Sound issue BS2
16 replies
Check if the "Default Volume" is set very low. You can find this by selecting the BS2 in the app to get the full BS2 page (which picture of BS2 on the top), then select "Sound settings".
Thanks, checked it and default was set at 18. I used that menu to factory reset the BS. Maybe this will helpCheck if the "Default Volume" is set very low. You can find this by selecting the BS2 in the app to get the full BS2 page (which picture of BS2 on the top), then select "Sound settings".
Unfortunately the factory reset didn’t solve the problem. I’ll contact my dealer for guidance on this matter.
What is the default volume level set at after the factory reset? If it is low, you can increase the default level in the app to whatever volume you want.
Default level is normal sound level, problem is that the function of alarm and tunein radio both work at the programmed time period, only the sound is not activated. Only when I use the app the music will come upWhat is the default volume level set at after the factory reset? If it is low, you can increase the default level in the app to whatever volume you want.
To see if I could reproduce your issue, I just set a couple timers on my BS2, and they seem completely ignored. I set one to turn on in 5 minutes and turned off the BS2. 5 minutes later, nothing. I set a standby alarm for 5 minutes into the future, and it played on through.
Couldn't find any documentation, but watched John from Manchester's youtube video and I can't see that I'm doing anything wrong.
Yikes. Glad I didn't buy this to be an alarm clock.
Stan
I just checked my M5. Default sound level is set to 26. Turned it down to 18. Sound level was then very low. Also set a timer to start Tune In on a specified channel. When the time arrived it started perfectly at the default sound level of 26.
Set three more alarms, standby, then alarm sound two minutes later then switching to Tune In one minute later. All worked. So maybe is a problem unique to the BS2? Are the alarms you set showing up in the “Alarms” menu?
@razlaw that is exactly the way it used to work on the BS2 also.@stan thanks for trying. When you select tunein as alarm to switch on, did you notice that the BS2 had actually turned on and is playing -only with no sound?Maybe a recent update was pushed to the BS2? I’m not aware of new updates on the BS2 platform as it is auto updated and no registration of update dates through te app.Problem is that when I reseted fhe BS2 and tested the alarms were working but next morning not. That is stressful I can tell😁
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