I hear you brother. The whole point is, if you bought the product from a B&O dealer you should expect a solution.  That includes the ability to get competent installation, whether you do it yourself or anyone does it for you.  That goes for BeoPlay or B&O, in my opinion.  All the other stuff is noise.  

I bought my wife jewelry at a nice shop which, for me, was pricey.  They promised I would get an insurance statement in the mail by 1 January.  Still waiting.  Lovely jewelry, pissed about the silly little insurance letter.  It's those things that often trigger my disappointment from high expectations.  Easy to resolve, but I won't get back the time and energy it takes to do it. 

I believe you have your system connected incorrectly. You should connect your Playmaker to your BeoSound 3200 with the Aux-out Cable to the Aux-in on your 3200 and control volume on the 3200 or vice versa using a Din-IN/OUT cable on the 3200. Set the PM to fixed audio out mode and and you can control it all through the 3200 or vice versa controlling through the PM. 

You can't connect 2 PL masters at the same time to the Transmitter 1, only one or the other. Hence the strategy given above. 

I also think you may have something else at play if you can not use the PlayMaker on top of the Transmitter 1. They don't ride the same frequencies, so interference shouldn't be an issue (in theory). I will say we have one PM on top of our Transmitter 1 in a shop five feet from the main wifi router and 57ft. ( you better believe we measured :) away is the BL17/19 combo that that Transmitter is connected to. We never have issues when demonstrating them.  

 

Instructions on a Ferrari? Don't you just push ignition and press down on the pedal(s)!?!?!? 😁

Remains only the problem with the sound from the tv.

With a tv with analog out or with digital out and a small DAC this could easily be arranged by connecting to the RCA/AUX input of the Playmaker (which is connected to the BS3200).

No big deal really!

MM

Tifoso48 wrote:

The first problem we encountered after we connected my brand new Samsung 8000 to the transmitter using the optical cable. The sound was at full strength and could not be regulated via the TV remote. I called the sales person who did some checking and then confirmed that indeed this is a potential problem with non-B&O TV's.

This isn't a limitation of "non-B&O" TV's ... it's a limitation of Samsung TVs.  Read avsforums and you'll hear installers and customers alike complaining about it pretty regularly.

Millemissen wrote:

Remains only the problem with the sound from the tv.

With a tv with analog out or with digital out and a small DAC this could easily be arranged by connecting to the RCA/AUX input of the Playmaker (which is connected to the BS3200).

No big deal really!

MM

Yes that would work, but I also have to admit it would be big deal to me. I’m counting 4 devices in between, before the sound of the TV is reaching the Beolabs.

Pana digital out > External DAC > PlayMaker > BS3200 > Transmitter > BL18/19

 

It's just not ideal to mix B&O and non-B&O products. The Transmitter is simply not meant to be used that way. A 3rd-party pre-amp with Airplay (forget the Playmaker) and enough digital and analog inputs, with just one cable to the transmitter is the best solution in this setup. But that’s my opinion. 

DoubleU wrote:

Pana digital out > External DAC > PlayMaker > BS3200 > Transmitter > BL18/19

A real stupid kind of installation to hear music wireless. Steve Jobs would turn in grave! 😱

I was only responding to your earlier advice, which was different…

With a tv with analog out or with digital out and a small DAC this could easily be arranged by connecting to the RCA/AUX input of the Playmaker (which is connected to the BS3200).

No big deal really!

Your latest response (2 last sentences) is more of a general kind and I fully agree with you. But it certainly does not apply for this topic. 

First of all, there is no Beovision, "the heart of a modern Beosystem". So now you suggest to pass all the sources through the BS3200. Fair enough, but in my opinion the BS3200 is not the ideal product for this purpose. Not the least to say, the BS3200 will be outdated sooner or later.

Second of all. there are no lip-sync issues! As the topicstarter stated earlier, I have recently installed a Bose system with sound bar in my office - what a breeze. And guess what - the TV using Optical Out worked perfectly well and can be controlled by the Bose remote.

Adding a small DAC as you suggested, will probably create lip-sync issues. Let's say I'm just not a fan of adding small boxes with external adapters. A pre-amp that does it all, with only one cable to the Transmitter is what I would do. The BS3200 will degrade to just "some source", connected to the pre-amp. 

I agree with Double U that this is the most sensible approach - thank you.

I have ordered aMarantz slim line pre-amp and everything will be connected to the amp, and then only one connection to the transmitter.

Like I wrote in my first post: glad to hear that it is now working as intended.

MM