Hi Guys,I have the same problem with the motorised stand.Unfortunately I have this problem x 3.I recently bought a few Beovision 7-32 with the stands and 7.1 speaker to refurb and sell on for a few quid more.Please dont attack me for this.I'm a full time carer for my 90 year old Mum and just do this as a bit of a hobby and a love for B&O gear and to make a couple of bob on the side to supplement the £70 a week I receive from the government.Out of the 3 tvs I bought,quite cheaply,I must admit,I saw the stand and speakers and tv all working perfectly,when I collected them.Since they were disconnected for transportation,I cannot get the stand to do its thing on all 3.Ive not been lazy.Ive followed all the advice on here re. powering off,disconnecting and reconnecting,even doing the factory reset and I am getting nothing.Not a jot from the stands!!! On 3 tvs and 3 stands.The speakers are all working fine and the tvs themselves and the built in dvds all working perfectly.The stands,nothing,not even a glimmer.I must be doing something wrong.I have never connected or disconnected the stands wile the tv was powered up so that problem is out of the question but out of three tvs and three stands,two of which,I saw working,when collected I am getting absolutely nothing.The stands just do not come up as options in the menu so the tvs are not recognising them.I have plugged in the 5 pin connectors which never seem to fit nice and snug but then you cant get the buggers out so I'm at a loss.Do I need to connect anything other than the 5 pin din type connector to make the stands work? I'm probably missing somthing obvious but I'm tearing my hair out.Ive been in the service menu and done monitor factory reset and no change.I know you guys would be probably saying that i have a faulty stand or faulty tv but,I have to say,is this possible on 3 x tvs and 3 x stands,2 of which,I saw working when collected? Any help would be much appreciated.Thanks in advance.Alan