Set up problems with Beosound Shape

33 replies

Ive installed a 6 tile, one amp Shape but im having problems with the set up. The product came up on the app as a shape, but didnt offer me a screen to put in the design ID. 

What i have now is basically a core with some speakers attached. The app shows it as a core. Ive looked everywhere for advice, reset, and tried every possible way of rebooting it, as well as talking to my dealer. 

Ive tried it via wifi, wired by cat 7, etc etc. 

It strikes me as a software problem, but it is the latest release. 

Is anyone else having this problem?

6 tiles, yes - but do you have 4 speakers?

The official guide for setting up (including entering the design ID) is here:

Location: Flensborg————Danmark

2 speakers

By the way,  this video (and the app in it) is way out of date. 

I thought you needed a minimum of 4 speakers to be able to use the set up algorithm and “band on the wall” feature of the shape.
Duels wrote:

I thought you needed a minimum of 4 speakers to be able to use the set up algorithm and “band on the wall” feature of the shape.

You need a minimum of 6 speakers for band on the wall.

Do you have a link to this information? Dealer unaware.

BeoSound Core doesn’t know its a Shape until you tell it by way of resetting it.

You need to connect the USB and optical cables only between the BS Core and Amplifier. Connect power to both items. Factory reset the Core by holding the reset button for 10 seconds. The Core then appears as a Shape in the App. I hope this helps.

Regards

Stuart

B&O Ealing

w5bno123 wrote:
You need a minimum of 6 speakers for band on the wall.
Oddly, the B&O Shape configurator doesn't specify this?

Ins’t there a confusion with 6 “tiles” (4 speakers, 1 amp, 1 core)?

Here's the 8 tiles I draw and the recommanded components ; note that this "recommanded" setup sports only 2 speakers

Even by setting the cursor to "maximum sound", there are "only"4 speakers ; I needed to add 1 more tile to access the 6 speakers possibility at maximum sound setup (with this very elongated - and not that nice - form)

It's 4 speakers per amplifier, not 6.

For 6 speakers you'd need 2 amps, at which point it would make sense to have 8 speakers. However that's making it quite a big shape.

My 6 tile (1x amp, 1 x core, 4 x speakers) amply fills my 5m x 3.5m room, and would go even louder.

Band on the Wall does work with 4 speakers - I can hear voices put to my middle 2 tiles only. I'm sure the impact would be greater with more speakers spread out.

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