Ive installed a 6 tile, one amp Shape but im having problems with the set up. The product came up on the app as a shape, but didnt offer me a screen to put in the design ID.
What i have now is basically a core with some speakers attached. The app shows it as a core. Ive looked everywhere for advice, reset, and tried every possible way of rebooting it, as well as talking to my dealer.
Ive tried it via wifi, wired by cat 7, etc etc.
It strikes me as a software problem, but it is the latest release.
Is anyone else having this problem?