Serene mobile phone: fantastic performance but no speaker! Great buy secondhand

25 replies
Also, if you have the bluetooth function activated, this will also draw down power more, because that feature is also using energy to try and locate any bluetooth device.
Bluetooth has been turned off but with no discernible effect. I've noticed that my Serene gets noticably warm if it's left anywhere in the house where there is poor reception, or if I leave it on when driving (with phone at waist level). The battery drain continues to go from maximum charge to no charge within about 24 hours (with no talk time). Maybe I need to return it to B&O for investigation/ repair. (Maybe I've discovered why the previous owner was selling after only 6 months! (He said he'd got a company Blackberry)).

If it is getting warm, then it is drawing more than the average amount of power from the battery.

I would take it to a B&O dealer for investigation..

Location: Hampshire, England

After another test leaving the phone stood in a good reception area I have confirmed that the battery run-down from full charge to discharge within 24 hours  continues to take place regardless of all the other possible variables. It will be going back to a B&O dealer (then Denmark) for checking. I'll report back on the eventual outcome.
Almost exactly one month on, my phone has been returned to me from Denmark via the local dealer. It's too soon to say whether the battery problem has been resolved. No meaningful paperwork came back with the phone, but the dealer thought that it was one of a few phones with a circuit problem making the display part of the phone noticeably warm/hot.Despite having been bought by me secondhand, B&O did the work under warranty without any argument. Everything had been wiped from the phone so I was surprised and relieved that everything reappeared as soon as the phone had been re-registered back to its docking station. As is so often with B&O, it's little under-reported details that make their equipment stand-out from the competition!Thanks to everyone who offered advice in this thread.
Are you saying that the phone's docking station remembers numbers even when they are cleared from the phone?? 
Yes. I don't have any other B&O phone system linked to my mobile, just the docking station which I use for recharging the phone. When I got the phone back from B&O everything had been wiped from the phone:- reinserting the SIM card did not bring-up anny addresses or numbers. However, as soon as I had put the phone back onto the dock I got a message on the display asking whether I wished to register the phone to the dock (so it was behaving like a completely new phone). After I had re-registered the phone to the dock, all the numbers addresses etc in the phone's directory reappeared so the dock appears to memorise what is in the phone and then acts as a back-up.
Just to add to the last comment, when I bought my phone (second hand) all the previous owner's directory/ message details came up. These were cleared from the phone (using the default password 0000......) after which only my own newly added phone numbers were stored. So I guess that the docking station only saves the numbers/ details you last save on the phone.....  if my phone had somehow remained registered to the docking station after being wiped by B&O, then would the docking station have restored anything????????

Fascinating!
I thought that the numbers etc were sent via DECT to a Beoline and stored there. Amazed to find there is storage in the Serene dock.
Thanks for the info, and I hope your battery lasts a bit longer now.

Andy T.

Update on battery holding charge etc. The phone has now been on standby for three days (with just  three calls and a dozen motorized openings) and the display has just started to show that the battery is starting to run down: so a great improvement (but not likely to approach the claimed ten day standby time).With regard to docking station memory etc I would like to hear from someone at B&O or Samsung as to whether the docking station does have a memory (thus explaining what has happened with my phone) or, alternatively, is it possible that registering of the phone to the dock activates an additional memory function that is based in the phone itself?
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