Scary installation

35 replies
G(
Offline
Griebel (archived2)
Bronze
Posted December 31, 2013 at 14:55 GMT
#2007049
Hi Folks,

Anyone knows who to contact in BO HQ Danemark when you have a complaint?

Have an issue with my former BO dealer he doesn't want to address after he messed up an installation. Wouldn't care if there was not a serious safety issue involved. I'm used to messy installation by this shop or I should say showroom, but this time they went too far. Can't let it pass.

Will explain more in a future post... unless the issue is solved.

Signed: a 15-year faithfull regular (and now also scaried!) BO customer/tester.
Millemis
Offline
Millemis
Bronze
Posted December 31, 2013 at 15:01 GMT
#2007050

What/who is: BO HQ Danemark?

MM

Location: Flensborg————Danmark

G(
Offline
Griebel (archived2)
Bronze
Posted December 31, 2013 at 15:20 GMT
#2007051
Sorry... HQ stands for Headquarter.
W(
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woutervo (archived2)
Bronze
Posted December 31, 2013 at 15:21 GMT
#2007052

I think griebel means the b&o headquarter. 

Millemis
Offline
Millemis
Bronze
Posted December 31, 2013 at 15:49 GMT
#2007053

If you have bought your stuff and the services from a dealer, he is the one to adress!

I am sure the guys in Struer won't interfer in that case.

Greetings Millemissen

Location: Flensborg————Danmark

D(
Offline
DoubleU (archived2)
Bronze
Posted December 31, 2013 at 16:24 GMT
#2007054

Millemissen wrote:

I am sure the guys in Struer won't interfer in that case.

??? 😉

 

T(
Offline
Tonker (archived2)
Bronze
Posted December 31, 2013 at 17:20 GMT
#2007055
Google Winersh Bang and Olufsen and you will find a number. Phone it and tell them your cheesed off..... Que nice helpful Danish lady :-)
G(
Offline
Griebel (archived2)
Bronze
Posted December 31, 2013 at 17:30 GMT
#2007056
Thanks!
S(
Offline
StUrrock (archived2)
Bronze
Posted December 31, 2013 at 17:50 GMT
#2007057
Griebel wrote:

Hi Folks,

Anyone knows who to contact in BO HQ Danemark when you have a complaint?

Have an issue with my former BO dealer he doesn't want to address after he messed up an installation. Wouldn't care if there was not a serious safety issue involved. I'm used to messy installation by this shop or I should say showroom, but this time they went too far. Can't let it pass.

Will explain more in a future post... unless the issue is solved.

Signed: a 15-year faithfull regular (and now also scaried!) BO customer/tester.

please name names
G(
Offline
Griebel (archived2)
Bronze
Posted December 31, 2013 at 18:31 GMT
#2007058
No names... at least for now. Will give them a chance to at last respond in a suitable manner.
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