Remote no longer controls CD player and CD and TV link to Soundbar also lost

22 replies

Hello all,

Can anyone help? So I've a BeoVision 10-46 TV, BeoSound 9000 CD player and BeoLab 8000 speakers. The remote seems fine as it's working with TV, but it no longer controls CD player (which works if you use its own controls but doesn't relay any sound to the speakers) and both TV and CD player fail to connect to Soundbar in separate room. Seems to be a general all-round signalling problem. Can anyone help?

Thanks.  

Sounds like a masterlink connection problem.  Power the system down (unplug power), and check the masterlink connections, particularly at the TV and BS9000.  The masterlink plugs are the rectangular ones like large hdmi plugs.  Check that they are all pushed fully home (maybe unplug and re-insert).

If there is a masterlink junction box, check the plugs that go into this too.

 

Location: Warwickshire, UK

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( Guy beat me to it) A little more information will make it easier for us to help.

You say it no longer controls CD and fails to connect to soundbar. What soundbar do you have? I assume it was all working. Did you change anything or add anything new. 

It sounds like you may have changed the options setting. Please describe how everything is connected.

Thanks 

Stoobie 

Exeter, Devon, UK

Most likely to be faulty connections in the ML junction box.

If you know where that is located, please check - or at least take a picture to post here.

MM

Location: Flensborg————Danmark

Thanks, Gary. Will try this. You mean that the HDMI plugs in the back of the telly are all secure? 

Thanks, Gary. Will try this. You mean that the HDMI plugs in the back of the telly are all secure? 

Thanks, Gary. Will try this. You mean that the HDMI plugs in the back of the telly are all secure? 

Thanks, Gary. Will try this. You mean that the HDMI plugs in the back of the telly are all secure? 

Thanks, Gary.  I think I just replied, but not sure if it posted OK. Will check these connections - into the back of the telly, right? 

 

Hi Stoobietoo

Thanks for your help. Can't find out what model soundbar is (even searching images on line) but it's same vintage as the CD player.  Rounded black-mesh front and silver flat ends. Display in the middle of the bar. It was all working fine and nothing at all has been changed or moved. 

Where would the options setting be?  It's all connected through the TV, I believe. 

Thanks again. 

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