remote control not responding at long range

28 replies
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tonycox (archived)
Bronze
Posted November 23, 2009 at 15:42 GMT
#1893143

Hi everyone

I have a Beosystem 5500 ( bought in 1988 ish ) with an xtra speaker kit in another room, I have 2 remotes, the large Beo master panel 5500 and a smaller Beolink 1000. This set up has worked for many years, but just recently occasionally they will not work unless you get to about 1 metre away to the infra red xtra speaker kit receiver, other times they work perfectly from the other side of the room. I have a spare receiver which I have tried and does not make any difference. Could it be the unit that the speakers plug into, or could it be the beomaster 5500 ?.

Can anybody throw any light on this problem

Many thanks in advance

 

Keith Saunders
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Keith Saunders
BronzeFounder
Posted November 23, 2009 at 16:05 GMT
#1893144

A Very Warm Welcome to Beoworld.

Are you saying that both remotes have the same problem using the receiver you have replaced ?

Location: Hampshire, England

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burantek (archived)
Bronze
Posted November 23, 2009 at 16:06 GMT
#1893145
Possibly neither. Might you have a plasma TV in the vicinity?
Keith Saunders
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Keith Saunders
BronzeFounder
Posted November 23, 2009 at 16:14 GMT
#1893146

burantek wrote:
Possibly neither. Might you have a plasma TV in the vicinity?

Agreed, that was going to be my follow on question..

 

Location: Hampshire, England

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tonycox (archived)
Bronze
Posted November 23, 2009 at 16:21 GMT
#1893147

Hi

Thanks for quick response.There is a plasma tv above the beosystem 5500.

Both remotes do the same thing, occasionally you have to get within a metre of the reciever in the other room ( no plasma tv )

Tony

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burantek (archived)
Bronze
Posted November 23, 2009 at 16:37 GMT
#1893148

So...

Room A: BS5500 + Plasma TV ...no issues w/ either remote?

Room B: Remote speakers controlled by IR -No Plasma TV ...occasional issues w/ both remotes?

 

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tonycox (archived)
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Posted November 23, 2009 at 16:52 GMT
#1893149

Correct

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burantek (archived)
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Posted November 23, 2009 at 17:14 GMT
#1893150

Well, then IMHO it probably is not the TV 😂 as the problems would be in Room A...

As you have tried a different IR receiver, then your original diagnosis is sounding correct, either the BS or the xtra box, or perhaps the wiring between the two.

My guess would prob be the xtra box. You had a spare IR receiver to swap out... might you have an extra xtra box? In the meantime, check the wiring and especially their connections.

 

P.S. Welcome to BeoWorld!

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tonycox (archived)
Bronze
Posted November 23, 2009 at 17:21 GMT
#1893151

Thanks

I do have a spare MCL box, so I will try that next. Just out of interest what problems do the plasma tv's give

I will let u know how i get on

 

Tony

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burantek (archived)
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Posted November 23, 2009 at 17:29 GMT
#1893152

tonycox wrote:

I do have a spare MCL box, so I will try that next.

You are making this easy! 😂😂

tonycox wrote:

Just out of interest what problems do the plasma tv's give

When powered, they will emit and cause interference, most noticeable with poor remote performance! One of the more techie BW'ers could offer more insight...

BTW, I am now curious myself... Does this indeed happen w/ the TV on/off or does it not matter?

Is it possible that the TV could still be causing an issue from another room based on the emission frequencies present? Hmmm...

Before you swap anything else out... just try the remotes w/ the TV on/off.

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