quiet 5.1 sound with Netflix app

4 replies

Hello everyone, can you help me with the Netflix app on the from BV eclipse? When I use the app the 5.1 sound is always very quiet. If I switch to stereo sound I have a normal volume again. all other sources work perfectly. Do I have a wrong setting here, or is this completely normal?

 

Thank you!

Could you take a picture of the source setting so we can see how it’s setup? Also how many speakers do you have and which ones and where? And I assume it’s the native app?

In setting for the source (Netflix), there is a dB setting that can normalise sound levels between different sources. My Eclipse plays Netflix loud and needs scaling down. 

In setting for the source (Netflix), there is a dB setting that can normalise sound levels between different sources. My Eclipse plays Netflix loud and needs scaling down. 

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