Lyle Clarke wrote:
We never released or promised an Expand screen to send what was playing on the Moment to other products although it is such an obvious use case there has been a lot of speculation.
If this feature appeared I'm not sure if I would be thrilled to have the new functionality or crushed that I can't go buy a new Moment for every room in my house. (I admit that I'm leaning strongly towards thrilled.)
Lyle Clarke wrote:
the content services are in control of the entire brand & visual experience and the ecosystem giants provide the multiroom and voice tech.
I appreciate your willingness to reveal some of the reasoning behind B&O's decision-making. What you say here really makes sense to me, even if it makes me sad.
When music came on vinyl or CD, the content was completely decoupled from the user interface, and followed a published standard that anyone could implement, free of charge. This decoupling of the interface from the content allowed B&O to create the amazing sound systems I fell in love with: B&O has always been about design and interface, not only sound quality.
Now practically all content comes from streaming services who get to decide who does or does not connect to the service, and how the users interact with it. When I purchased my first Essence I discovered that Spotify had essentially locked B&O out of the user interface: it required that I use the Spotify app and Spotify Connect to control the sound coming from my B&O speakers. The only thing separating a Beosound Essence from the cheapest Spotify streamer was the existence of the Essence Remote to provide a physical interface. It is no wonder that the Moment uses Deezer: in both the B&O app and the Moment Deezer has allowed B&O to build their own (fantastic) interface for the Deezer streaming service; presumably Spotify wouldn't allow this because they demand use of the Spotify app to control Spotify content.
It seems that B&O is in a tough position. Spotify dominates the streaming audio market and obviously hasn't allowed B&O to create their own interface to Spotify's streaming system. I ditched my Spotify account and signed up for Deezer because the interface of B&O's iPhone app was vastly superior to the Spotify interface. But I know lots of people who wouldn't buy a device that didn't work well with Spotify. I understand now why the Moment is discontinued.
I hope B&O finds a practical way to continue to create beautiful hardware interfaces for music. I still remember the moment when, at around 8 years of age, I saw my first B&O system. I was in awe of the interface, not the music. When I was a teenager I drooled over the amazing Beosound 3000 and Beosound 900, not for their sound but for their interface. Finally, I purchased my first Beolab Essence specifically because of the Essence Remote; had the remote not existed I would have ended up with a $35 Chromecast Audio dongle instead. (Yes, the physical remote actually convinced me to spend $1,500 USD on an essence and pair of remotes instead of $35 on the CCA device. The user interface is that important to me.) I now find my house to have 4 Essences, a Moment, and even an M5 in the bathroom. All controllable by the app, but operated primarily by the 8 Essence Remotes I have strung around the house.