Actually the quality of the BS4 really surprised me. As this is a replacement for the BS3000, which was initially a pretty low ranking product in the B&O range, and which was made from some rather cheap plastics, the BS4 has by contrast a lovely soft touch feel and good glass screen. Have you used one? The quality is obvious to the touch. There are some reports of problems with marks on the metal foot though I have not seen this myself.

I note you seem quite critical of the B&O range. Are you an owner or are you just investigating the brand? 

Which article did you read stating the BS4 quality is not good as it is not made of metcal ?   I'd be interested to read it. 🙂

I think criticism is good for any brand, even B&O - so a little more meaning and direction behind yours would be helpful to everyone, even B&O !

Lee

😁

I agree with the others. The build quality of the BeoSound 4 is remarkably good! In fact, I'd go as far as saying it's the best built all-in-one B&O have made alongside the BeoSound 9000. Same finish as the BeoLab 3s, pretty flawless!

I'm sorely disappointed with our BS4. It has too many flaws to forgive at this price range. The closer i look, the more imperfection i find. To enjoy this product i am standing well away and using the Beo4, so that i can't hear it's grinding door, and so that at night i can't see the horizontal line of phantom pixels that appear across the display when it's in standby. I wish that we were as lucky as everyone else, and we wish we could be as impressed.

But, of course the design, amount of features and functionality is absolutely wonderful. Thankfully.
 

@ David: Actually i do not have this problems with my BS4, sounds like yours has defects. The display of mine is really good, and when it is switched off, there are no pixels around. The doot itself closes very very silently, of course i can hear something when i am near, but thats so silent that it does not bother at all. I think you should probabely inform your dealer about this and let him have a look at your BS4, or if it is a dealer problem, try to inform B&O directly about this.

@peacha: I think you are in the wrong forum, indeed. 

Yes it is obviously unlike other units. 

I did send it in to be checked out, and there was nothing wrong with it according to the service technician. He has simply made an error and unfortunately not considered it to be at all faulty. Yes it works just fine, but there should not be these odd flaws in such an expensive boutique product. The loan BS4 we had whilst it was in the shop did not have shadows in the display and did not grind (the grinding is quiet but certainly audible to us when within operating distance).

We have an excellent dealer who has so far gone out of his way to help us out. I am thinking that the dealership is not allowed to order a replacement... but it will be sorted out eventually i'm sure!