Problem with my Beosound 9000 CD changer

29 replies
Hi There
Would anyone be able to suggest what the fault with my BS9000 CD changer may be please?  Symptoms are that when I press "Go" to play the CD in position "1" the disc will spin up,stop, spin again, but always stop, and then the  display will read "pause". Repeated pressing of "Go" will get the disc to start playing, but after the first track finishes the player will move on to CD2 and start playing that. It will then play that CD and 3 to 6 normally if required. However if the first track on CD1 is longer than normal (like a Pink Floyd album) it will move on to track 2 and play it correctly. Also if I opt to play any of the CDs 2 to 6 these will start up and play normally, but on returning to CD1 the fault is still there. It would appear to be a problem with the player "reading" the CD but it happens with any CD loaded in that position (1). This has me baffled, any suggestions please? For information the player is horizontal on a table top stand and the "arrows" on the back of the player are set correctly.

Dom
Beosound 5, Beomaster 5,Beosystem 3, Beolap 7.2, 4xBeolap 6002,Beolap 3500, Beo4,Beo5,Beo6
Very strange! Makes be think that it must be an alignment issue with CD1 but if that was the case I don't understand how it plays at all. If the behaviour is reproducible on a regular basis, I think it needs to be seen by B&O. I have not come across that one before but will ask around!

My B&O Icons:

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Beovox.png Beovox.png
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Beosound-Moment.png Beosound-Moment.png
Beosound-5.png Beosound-5.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-Earset.png Beoplay-Earset.png
Beomaster.png Beomaster.png
Beolit.png Beolit.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png

it does sound strange to be just on cd1, i would have thought it would be on either all 6 or none,

as daft as it sounds try pushing apart the 2 cd holders (half moon discs) a good few times as if you were loading a new cd ,incase dust has tightened them,

its a long shot, but a free 10min fix if it works

good luck jay

We have had similar problems with our BS9000 when it was purchased, it had difficulty reading discs and would spin up for a while and then stop and display pause. I also had to repeat pressing "Go" to get it to work. It now seems to be working fine. I think the problem is most likely to be dust accumulating where the cd reading laser is. When we bought ours it came to us absolutely filthy as we were given ex-demo instead of the promised brand new boxed BS9000. However now that it has been used a while it seems to be ok.We have also had simialr problems with our overture failing to read cds but after cleaning it works with no problems.

Some suggestions, assuming that dust is the problem:

Try changing cd from position 1 to 6 a few times and see if this helps - the changer moves so fast it may help remove dust.

 Just generally clean the area where the cds are held with a slightly damp cloth with all water squeezed out from it.

Try either blowing around the reader area with your mouth (you could buy a can of compressed air however, they usually spray some liquid aswell from short distances so be careful if you try this. 

 Good luck!!🙂

Jay's suggestion also sounds good, I will try that if it happens again.

Good idea Jay 😎  👍

Does it happen with any cd that you put in position 1 or just certain ones. I had this fault once but it was the cd (not original but copy) that was at fault.
May sound daft but have you tried unplugging it from the mains? 99% of behavioural issues can be solved by unplugging from the mains for a while (as my parents would testify)...

Hi Dom,

I had the same problem a while ago but I can't remember if it affected all CDs or just CD1.

Just give the thing a good clean solved the problem - especially the sensors next to CD1 and CD6 (not the ones for the door - the ones in the CD "channel"). I think that although both ends look the same, only one of them has an actual sensor but I can't remember which is which.

Michael

 

I've experienced precisely the same problem.  I did all the things suggested by the other respondants, i.e. clean the discs, clean the sensors, power off/on and it did the trick.  Unfortunately I couldn't identify which specific action remedied the situation.

In response to some of the questions raised in other responses - in my situation, the problem was connected with all CDs including those which played normally at stations 2-6.

AP

Turn the lights off in the room.

I thinks its light shining on the sensors.

If it works fine in the dark then you know thats it that.

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