where i can order this ?

I always troll eBay and Craigslist for B&O to see if I can find good deals. Obviously, products there are usually older items. This gives me pause and makes me reconsider my window shopping and go for only current products, knowing that there's security if something goes wrong, even beyond the warranty period.

I know two-fifths of nothing about electronics or electrics....

But would a generic power adaptor like this or whatever the definitive specification is do?

I suspect that for a part that's failed you would have a good case for exchange/repair/refund for up to (and I believe this is correct) 6 or 7 years from date of sale.

This is in addition to the standard 1 or 2 year warranty.

I know this as a nice customer of mine who happened to be a member of a 'consumer rights' group , actually took me to court over a swimsuit that they had for nearly two years, that had been pulled apart by an oversized wearer :-) (combined with the effects of chlorine

Now we all know that swimsuits degrade quite quickly when used in swimming pools due to the chlorine, thats just a fact of life, a season tops if you are lucky - regular swimmers are replacing theirs very regularly. However it appears that as a supplier one is liable for 'failure' for whatever reason for a much longer period than the standard warranty, so sadly I was deemed a nasty supplier of dodgy gear, despite the fact we have sold many thousands over the years with not one issue!

Anyway, what I'm getting at is that a call to trading standards regarding a failed power supply might well agree that they should be supporting it (or refunding/repairing at their choice) 

Obviously going that route isn't what most normal people do but armed with that information it may well encourage B&O to re think their decision to not supply parts/repairs.

Thats not going to help you I think for a 2nd user item but an original owner might well have a case for redress.

I seem to remember a trading standards person telling me that its even more relevant for things like tvs etc which might be expected to have a longer serve life than a swimsuit.

DJ

Dave Hutton wrote:

I suspect that for a part that's failed you would have a good case for exchange/repair/refund for up to (and I believe this is correct) 6 or 7 years from date of sale.

This is in addition to the standard 1 or 2 year warranty.

This is quite correct but open to interpretation and abuse by retailers/manufacturers.  There are numerous reports about the rights of consumers available online and in the press, such as this one:

link

and this one:

link

and consumer advice:

If someone sends me a PSU I can design a case and 3D print clones for new/replacement PSUs to utilize a fresh PCB.

I can already think of a cable engineer who could help us with the connections. 😕

If there's one thing I know about BeoWorld, its that the members always love a challenge!

here is the PCB in all its rare glory.