Parts obsolete for a 2012 Encore... already!!

38 replies
In the automotive industry the manufacture must support his product for a minimum of 10 years, this thought process should be across all industries and we may just start to rethink our throw away culture.

There are B&O service centers in Europe who keeps those obsolete parts in stock

Secondlife wrote:
I have one (boxed) for sale if needed.

PM me with a price - you may well have a buyer!

I also need more of them if any dealers are reading this.  After this news I've just counted the stock from a batch of Encores I bought from a number of closed down dealers - and I'm five short.. 😠

I just can't believe the part is obsolete.  I'm sure it's one which slipped through the net, but someone actually made this decision and signed it off...

Lee

I thought the power supply was also quite unique. When i purchased the encore the power supply did not come wired, so in the box were instructions to wire the power supply myself - which I found most odd.  I have never had to wire a power supply before, for anything.

It's odd that B&O don't stock the part, but maybe the response from B&O (when it comes through) that yes we do stock it.  I hope so.

Lee

I went to order a CD mech for a BeoSound 9000 MKII the other day and the part was marked as obsolete, I was gutted as I had just traded this unit in knowing that it needed a new mech and that they were still available. I then checked again one week later and the part number has be re-listed and available again? Sadly a 7-40 MKIV we know of, is in need of a new LCD, PIM module and cable interface, no longer available...

B&O's service strategy always used to be for 12 years following discontinuation of a product which I thought was brilliant and above and beyond the rest of the CE market, but now they seem to mark items as obsolete as soon as the main product is discontinued. It's like that with the stand programme for all speakers and hifi's, just think how many extra wall brackets they could have sold for BeoLab 6000's!? Now STB are making the money and fair play to them!

I think they should rethink this strategy pretty quickly.

I am also fortunate enough to have a spare Encore PSU, it comes with a complimentary BeoSound 5 Encore 👍

w5bno123 wrote:
I am also fortunate enough to have a spare Encore PSU, it comes with a complimentary BeoSound 5 Encore 👍

....

w5bno123 wrote:
I am also fortunate enough to have a spare Encore PSU, it comes with a complimentary BeoSound 5 Encore 👍

So I just pay the RRP for the PSU and I get the Encore free???? 😎

I guess the only good thing is that the voltages and current requirements are listed in plain view so it is possible to build one if you were backed into a corner. 

A joke. I guess there are going to be some difficult conversations to be had with some angry Encore owners out there.

Suddenly the alternatives are looking more like alternatives!

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