I had a couple clients that got the email and came into the showroom asking for the catalog. I had to appologize and tell them that I did not have it in yet.

Also we are giving out old catalogs as I still have many left and have to make room for the new ones.

We don't receive the newest catalogues in Hong Kong until three or four months after they have been made available in the UK and Europe.

B&O here used to have price lists but discontinued that practice several years ago -- not quite sure why.  The sales clerks are willing to provide the customer with the prices of the items or we can copy down the prices ourselves from the cards next to the displayed items.  I don't see much of a difference from providing a customer with the price(s) of an item(s) or providing the customer with a price list -- other than the price list contains all the available B&O products and their prices.

was the dealer a uk dealer?

 very odd to give you an old brochure??

 regards.

which uk dealer was it? I often travel about and be good to do a mystery shop on them to see if they are up to scratch.

 The french never let us down LOL.

Price lists should be available online.  Automobile prices are online as well as other companies.

If B&O is afraid people will think American prices are less expensive, remind everyone, American prices do not include taxes which are set locally.