I was a walk-in customer. I liked the showroom as it is the more local of two in my area, but the lack of a pricelist and the old catalogue turned me off. Incidentally I was at a couple of high end car dealers today and they both had piles of the latest B&O magazines sitting in their reception areas. Are the dealers afraid of their prices being available to each other? Perhaps they want to prevent haggling.

 I have to say I love the product but at £8800 it must be a very hard sell in the present climate. I consider myself as part of the target B&O demographic but even I have had a little of the heart vs head discussion with myself.

Well, despite the fact that the supply of new magalogs is a bit tight over here in the colonies, you can get one if you ask (you may be asked to fill out an address card while one is fetched; but given your interest in the products that wouldn't be a hurdle really).  Not availing you of a price list is rather strange, and I agree a bit off-putting.  Quite odd.

Given the current economic climate, do remember that discounts come out of the salesperson's pocket, not just that faceless 'store's' bottom line.  Haggle as you will, but be mindful of the level of personal service you expect, and are willing to pay for.  Trip is testy enough as it is!  Can you imagine him at 20:15 on a day off, after I I've bashed him for a 'good' price, and now I'm calling because I can't remember how to make my AppleTV work?  I imagine his face a rather dangerous shade of puce.  😜

Russ 

For the price list, they could print or copy that. For the catalogue/magazine I did observe that frequently. It's not that they don't want you to have it, they just don't get it from headquarters.