Just hearing about some new standards for installers having to wear uniforms and and id's also cust can now say when they want engineer to come out, plus they need to be vat reg as well. Im not sure about that I think they work hard enough, what's beoworlders thoughts
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New standards
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Just more Nic naff and trivia, probably thought up by the same person who is also responsible for the infestation of cushions and soft furnishings they seem so obsessed with at the moment.Blokes in boiler suits fitting the best kit on the planet, that's what we want. Lanyards will.be next I tell you!
B&O need to come and work in a store for a month and then they'd realise what they need to concentrate on.
I understand what there trying to achieve but to expect a installer to pay 400-600 pounds on a piece of software to help with wifi problems is a mickey take. All I can see it being for is to stop the stupid amount of returns of beoplay products.
I wasted 2 days on a module 2 course which i had to pay for the hotel and had to pay for breakfast and evening meals, to be "taught how to install" and after a full 9 hour final day have to do an hour test on stuff we had learnt which was open to interprtation.
B&O need to concentrate on supporting the dealers correctly, not being told we have to pay more for a pair of h6 headphones if we run out and need them quicker then 90 days. only having 1 delivery to uk a week.
And the poor tech support service where everyone tells you a different answer.
anyway mini rant over.
Correctly and calmly put!B&O need to come and work in a store for a month and then they'd realise what they need to concentrate on. I understand what there trying to achieve but to expect a installer to pay 400-600 pounds on a piece of software to help with wifi problems is a mickey take. All I can see it being for is to stop the stupid amount of returns of beoplay products. I wasted 2 days on a module 2 course which i had to pay for the hotel and had to pay for breakfast and evening meals, to be "taught how to install" and after a full 9 hour final day have to do an hour test on stuff we had learnt which was open to interprtation. B&O need to concentrate on supporting the dealers correctly, not being told we have to pay more for a pair of h6 headphones if we run out and need them quicker then 90 days. only having 1 delivery to uk a week. And the poor tech support service where everyone tells you a different answer. anyway mini rant over.
It seems like the current management must have stumbled across a copy of the original B&O prime site operations manuals from the late 1980's. Those had prime site blue jumpsuits for all the installers and other things dreamed up by people who had never installed anything. If you wait long enough it all comes around again. Life is a circle.
Yes I remember those days with white gloves etc, but what I feel strongly about is having to accommodate customers out with working hours I will be I interested to see how this works, they work harder and longer hours and get mo money, I also fell sorry for the service who has an account and has now to be vat reg, I know a few of them and its not worth for them which means they will no longer be servicing bang & olufsen, Bango should stop dictating and listen to there dealers and cust, get the product right and the software functions correct then they would not have so many problems
Yes this period ended the 'Break Point' strategy, this time around feels more like 'Broke Point' :(Life is indeed a circle, but the wise man/corporation learns from their previous mistakes!It seems like the current management must have stumbled across a copy of the original B&O prime site operations manuals from the late 1980's. Those had prime site blue jumpsuits for all the installers and other things dreamed up by people who had never installed anything. If you wait long enough it all comes around again. Life is a circle.
Most self employed one man installers turnover less than £79k anyway so they will not need to be VAT registered. Get your head out of the sand B&O and look after the good guys that you actually have left instead of trying to create an elite team of somebody's that will end up installing to nobody.
from B&O uk, they have a list of all equipment u should have by the end of year.
u have to pass mod 1 and 2 course then they will come look at 1-3 installs before signing u off as a reg installer.
and depending if u service or install depends on which kit u need
Thanks I wonder what will be required and how much an installer will have to invest, considering most dealers will use third party installers, I wonder if it will be worthwhile, whst they really need to do is concentrate on there products first I would have thought. But again that is just my thoughts
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