Network delay suddenly happening? B&O App?

17 replies
Hi,

In a multi room experience I have noticed that there is now a network delay when starting from the B&O app

I have never had a network delay issue and haven’t changed my settings when starting something in one room and then joining in another

Now when i start playing something on the BS1 in the kitchen and extend the experience to the A9 in the dining room there is a good couple of seconds delay

I have also tested starting the BS1 in the app and tap the A9 = the same

However, if i physically tap to start the BS1 and physically tap to join the A9 there is no network delay

I tried playing around with the network delay to test and the settings are as they always are

Both speakers are wi-fi

It only started a week ago.

has anyone also noticed this?

On the app, deezer is signed in, tune In is signed in

Thanks.

And restarting the wifi router did not help either?

MM

Location: Flensborg————Danmark

Millemissen wrote:

And restarting the wifi router did not help either?

MM

There is a tv - and there is a BV.

Nope
For my understanding, is the delay related to sound synchronisation or is it related to the time it takes for another product to join?

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

I know it sounds weird but try to unplug every BO multiroom product from mains, wait 60 seconds then plug them all back.

 

I noticed the same issue with my BeoSound Core. When it happens, the music starts with a “fade-in” effect for the first 3 seconds.

If I play a 24/192 flac over local DLNA, the delay is even bigger, around 5-7 seconds.

Neither rebooting the BS Core, the router or DLNA server works to solve the delay.

Only unplugging the Core from the mains solves the issue for me.

In my case, I think the delay happens after I (rarely) change the Bass/Treble sliders in the BO App.

 

Cheers!

 

pig30n wrote:
I noticed the same issue with my BeoSound Core. When it happens, the music starts with a “fade-in” effect for the first 3 seconds.

Glad to read this, I noticed this behavior too following the latest Core software update, and I like it to be honest. Another new hidden feature.

I raised it in this forum but had nobody confirming.

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
Thanks for your replies

It’s related to the sound synchronisation

And I’ll try the reboot. I did take the BS1 out of the power lead it’s always plugged in and waited for it to die (which doesn’t take long) but haven’t tried the a9.

I missed your forum post about this. Indeed, I first noticed the problem a few months ago, coinciding with the last Core software update.

I don't think it's a hidden feature :). Most probably a bug.

pig30n wrote:
I don't think it's a hidden feature :). Most probably a bug.

A nice bug then IMHO as often volume levels are not the same across sources, fade in when changing a source makes the transition smoother.

This is something I would like on other products, as an option for example, particularly on my BS1 which wakes me up every morning with a radio channel, fade-in would make a smoother awakening !

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

Aussie Michael wrote:
I tried playing around with the network delay to test and the settings are as they always are

What value do you currently have for WiFi delay? 

I had similar issues, smaller sync delay though, between my M3 and my Moment and the only way I managed to recover temporarily was to change the WiFi delay to force resync between products. 

Do you have a WiFi mesh network?

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
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