I have spent the last few weeks investigating why some of my Local music stored on my NAS isn’t showing up on the Moment. My QNAP recognises my Moment device. I simply can not get the Moment to see all of the music on my NAS. I’ve checked the Twonky settings and the QNAP settings and rebuilt or factory reset my Moment many times. A complete puzzle and frustrating. I’m beginning to regret the purchase of the Moment. Does anybody have any ideas or possible solutions please?
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NAS music missing on Moment/Twonky
19 replies
What do you mean exactly? Have you identified what you cannot see? Do you see everything through the Twonky user interface or through the B&O app?I simply can not get the Moment to see all of the music on my NAS.
Location: Brittany - France
My B&O Icons:
So for example my QNAP NAS hold this folder of music:Mozart - Concertos for Two and Three Pianos Login to view imageWhen I open Twonky it appears here:First grey folder located column two in line two. Login to view imageWhen you click on it, it opens to: Login to view imageI assume that as Twonky can see it, the Moment should be able to but doesn’t. Login to view image Login to view image
When you go into the « by album » view of the Twonky user interface, do you see these missing albums too? Are all your files FLAC, including the ones you see in your Moments?
Location: Brittany - France
My B&O Icons:
No it doesn’t show in the « by album » view. Yes all files are FLAC. On Moment I see Local fires first then a swipe or two swipes later I see DEEZER files only.When you go into the « by album » view of the Twonky user interface, do you see these missing albums too? Are all your files FLAC, including the ones you see in your Moments?BS Moment, BS Core, BS Ouverture, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, H5, TR1
As can be seen in the 3th picture the album is not tagged. So it will be indexed as "unknown" by the Moment in the Album View.
Presumably somewhere between all the Albums you will find an Album Unknown with all tracks which were not tagged with the Album name.
Note: above in Twonky you show the Folder view, but the Moment works with Artist, Albums,Track views. Informations as been stored within the the tag's of the files. If you use the Album view in Twonky you will get the same result!
I've got a QNAP and my Moment has never had an issue.
I don't think I use Twonky, my dealer set everything up for me.But when I look at the NAS from my MBP, I see the music in the File Station and Music Station apps.None of which is probably helpful to you, but only to say that I've never really had an issue.
How do you tag the album?I’ve used id3tag editor and the files in this album have correct metadata.As can be seen in the 3th picture the album is not tagged. So it will be indexed as "unknown" by the Moment in the Album View. Presumably somewhere between all the Albums you will find an Album Unknown with all tracks which were not tagged with the Album name. Note: above in Twonky you show the Folder view, but the Moment works with Artist, Albums,Track views. Informations as been stored within the the tag's of the files. If you use the Album view in Twonky you will get the same result!
nice program to edit the tags. But despite your remark, at least some Albums do not have the correct metadata. See your own example before; Twonky doesn’t recognise the Album. And therefore the Moment also not!How do you tag the album? I’ve used id3tag editor and the files in this album have correct metadata.
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