Every electronic product is prone to failure in one way or another. A manufacturing defect on even the smallest part, such as a capacitor (of which there are hundreds, even thousands inside your speakers) can cause the product to fail completely.

Yes,  I know things do go wrong but I expect better quality control from B&O.  BTW the maintanence guy initially said I had to wait for parts but they managed to get the circuit boards by courier and fixed the speaker this morning.  I am a happy man again.  I even got some pictures of my Beolab 9 without the 'jacket'. 

I remember having the same thoughts as you when my Beo4 stopped working. But the service was so good when I went to my dealer (they just gave me a brand new one even though it was 6 months old), that all the ills thoughts washed away very quickly.

 As with all electronics companies, there are always a few items that will fail prematurely. But B&O's customer service is the best I have come across when dealing with these issues.

 Nicholas 

Beolab 5 faults too, see the thread I just finished off, finally.  New parts eh, should have had new speakers.

I know why they named them Beolab 5, because I had to have 5 of them before I got 2 that worked.

 I waited 4 years before buying my speakers so that B&O could iron out the glitches

Most good quality  electronic stuff, if it's going to go wrong, then it will be very early on, and then after that, never.

 Fingers crossed.

The maintenance staff was great in explaining everything in details and showed sympathy with my problem.  I even took some pictues of my BL9 without the red Jacket but I don't know how to post those pictures.

However I now have another problem.  My icon picture shows my living room setup and I have a master link connecting the BV7 to my BV3 in the bedroom.  I just noticed that after linking up the TV's, I no longer able to use the picture in picture function for my BV3 and the timer function is also inhibited.  I aksed the maintenance guy while he was fixing the BL9 and he couldn't answer that, I now have to wait for a B&O TV repair guy.

Hi Peter,

It works! Something that even the professionals from B&O don't know. There is only one problem.  I won't be able the set the time in the comfort of my bedroom.  I have to set everything up like which CD, TV or radio stations, which day and time and then go back to my bedroom in activate the timer.  Not so convenient but at least I get it working.  Keep digging on the PinP please as it uesd to work without the link system.

Thanks.

Vic