MLGW not connecting, solid red light

5 replies
BA
Offline
Bandobud
Bronze
Posted May 28, 2021 at 17:21 GMT
#2156134

Hi all, 

I recently purchased a used mlgw type 1799 and had everything working perfectly. After about 3 weeks of use, I noticed it wasn’t connecting to my network. I tried to reboot and reset but can’t get it to connect and can’t access the web interface. When I turn it on, the green light is on for about 2 seconds and then goes solid red and stays that way. I did open up the case to see if there was any visible issue with the electronic components but don’t see anything obvious. I can’t find any specific info regarding my issue and hoping someone on the forum may have some ideas on the issue and how to fix it. When I originally set it up I updated the software and all my components works great. Not sure what went wrong. Any help would be greatly appreciated.

Bud 

JA
Offline
jacek1313
Bronze
Posted May 28, 2021 at 23:43 GMT
#2156135

"Restarting ML Gateway with factory-installed software

To do this, switch ML Gateway off, and while pressing the setup button, switch it back on. Release the setup button after 5 seconds. This will start the system using the original factory software, but will not fix or replace the ‘broken’ software. You must to log into the system and perform a software upgrade to ‘repair’ the software."

BA
Offline
Bandobud
Bronze
Posted June 1, 2021 at 19:44 GMT
#2156136

Thank you for the suggestion but I have already tried that. It seems the mlgw is completely locked up and goes to a solid red light seconds after turning on. None of the reset options are working. I checked the setup switch to see if it was faulty but checked out ok. 

BA
Offline
Bandobud
Bronze
Posted June 1, 2021 at 19:44 GMT
#2156137

Thank you for the suggestion but I have already tried that. It seems the mlgw is completely locked up and goes to a solid red light seconds after turning on. None of the reset options are working. I checked the setup switch to see if it was faulty but checked out ok. 

BA
Offline
Bandobud
Bronze
Posted June 1, 2021 at 19:44 GMT
#2156138

Thank you for the suggestion but I have already tried that. It seems the mlgw is completely locked up and goes to a solid red light seconds after turning on. None of the reset options are working. I checked the setup switch to see if it was faulty but checked out ok. 

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