Masterlink not working

12 replies

Hi

I have just had the following installed, a BeoSound 9000 and BeoVision 5 and a BeoLink Passive.

They are all connected together with Masterlink cable and in seperate rooms each with their speakers attached.

 I have a problem whereby if i press CD on the vision 5 i get the CD from the 9000 put it also sends the sounds out the 9000 at the same time. Plus if i then press TV on the 9000 it changes the vision 5 to TV as well instead of leaving it on CD.

 It seems like the rooms are not activing independantly of each other. do i need to set something somewhere to say which device is master and what is slave etc.

I am sure this all worked fine until we had a power cut.

 Can anyone help its driving me mad.

Andy

Your option settings have been reset with the power cut!

I suspect that each item needs to be in Link Option 6 but you should confirm by calling your installer or downloading the product configurator from the product pages on this site.

If I recall, once downloaded you need to change it's file extention to .exe and run the file. You can place it on your desktop for use at any time.

It sounds like they have defaulted to Option 1 at the time of the power cut. The TV and 9000 both need to be option 2. The passive needs to be option 6. Do you know how to do this? I have emailed you about the Configuration Guide!

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound-Stage.png Beosound-Stage.png
Beosound-Moment.png Beosound-Moment.png
Beosound-5.png Beosound-5.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-Earset.png Beoplay-Earset.png
Beomaster.png Beomaster.png
Beolit.png Beolit.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png
Graham beat me - to be fair I am doing three things at the same time! You may want to download the Masterlink Handbook as well - Have no idea where I have put this on the site!!!!! Anyone found it? πŸ˜‚ If necessary I will scan it again!

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound-Stage.png Beosound-Stage.png
Beosound-Moment.png Beosound-Moment.png
Beosound-5.png Beosound-5.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-Earset.png Beoplay-Earset.png
Beomaster.png Beomaster.png
Beolit.png Beolit.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png

Have a similar problem when my Sky box freezes. As all my wiring and plugs are hidden in my TV cabinet. All I can do is switch off the supply at the wall socket. Once I have done this I have to reset my options.

 

 

Craig😁 

Peter

 I now have the config guide.

I have set the BV5 to Option2 and B9000 to Option 2 as well. the guide mentions the following as well but i dont under stand this bit

Press:  STAND-BY   SOUND 2 STORE.

Also its still not correct as if i press TV in the 2nd room the 9000 changes to TV but if the BV5 is playing the CD it turns that off and changes that to TV as well. I am correct in saying it should not do that and the CD should carry on our the BV5 whiles the B9000 is playing the TV sound??

 Also sorry i am new to this but it mentions adding lists to the beo4 do i need to do that could that be the problem?

Thanks

Andy

I think you are trying to do something it won't allow! Masterlink will only allow one source to be transferred at one time. I think you are trying to listen to audio on the TV and video sound on the 9000. It won't let you do that. You can obviously operate the TV and radio separately and you can listen to video sources on the 9000 and audio sources on the TV but not at the the same time. You could listen to a different video source on the 9000 when listening to the TV in the other room though.

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound-Stage.png Beosound-Stage.png
Beosound-Moment.png Beosound-Moment.png
Beosound-5.png Beosound-5.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-Earset.png Beoplay-Earset.png
Beomaster.png Beomaster.png
Beolit.png Beolit.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png

Peter.

 I am sure this did work when the guys left, i will call them tomorrow but its doing my head in.

Basically the 9000 is in the kitchen with Lab 1's with a Samsung Plasma plugged into the RF link.

I then have a BV5 in the living room with its own speakers etc I want to listen to a CD in the living room while watching the TV piped from BV5 to the kitchen speakers plugged into the 9000.

Hope that makes sense as i am sure this should and did work as i thought the whole idea of beoLink is you can use any source from any room in another at the same time as that room doing something differant.

Thanks

Andy

Lab 1s in the kitchen! We must see a picture of that!! You do have an interesting set up as you have your audio master and video masters in different rooms which does allow some possibilities that my set up does not. Please let us know what happens ! You can send signal via the RF so this may be the extra control.

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound-Stage.png Beosound-Stage.png
Beosound-Moment.png Beosound-Moment.png
Beosound-5.png Beosound-5.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-Earset.png Beoplay-Earset.png
Beomaster.png Beomaster.png
Beolit.png Beolit.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png

Yer i will send some pics when it is all finished, i also have a beo8 in the bedroom and a beolink/bevox in the bathroom.

I am also awaiting my beoMedia to be installed. I luv this stuff when it works its amazing and sounds awsome.

I am also differant as i have all this connected over a system called LexCOM which is approved by B&O which is just Cat6 cable so the house is flood wired so its easy to move speaker around etc in a room. :)

Andy

or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits β€” including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.