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Hello,
Whilst working out the delays in NL it's working as expected, for a while.
The M3 stays fine for a ±day or two, i'm able to join a source without problems (V1 / BS35)
After this period the M3 does not join using the remote or button, using the app works but the sound is droopy — a pitch lower and sounds 'slow'. Disconnecting the power and trying again the M3 is 'fine' again.
NL delays are ±500ms, connected to 5Ghz network and excellent connection.
Any idea's?
Location: Brittany - France
My B&O Icons:
Well, i’m on the latest software and the problem sounds the same, i’ll contact B&O and refer to this topic.
Location: Brittany - France
My B&O Icons:
Experience the same thing! A pitch lower sound and voices when joining another source. If I flip to another source and back again, it sound okay again.After this period the M3 does not join using the remote or button, using the app works but the sound is droopy — a pitch lower and sounds 'slow'. Disconnecting the power and trying again the M3 is 'fine' again.
Location: Sweden
My B&O Icons:
After this period the M3 does not join using the remote or button, using the app works but the sound is droopy — a pitch lower and sounds 'slow'. Disconnecting the power and trying again the M3 is 'fine' again.
Experience the same thing!
A pitch lower sound and voices when joining another source. If I flip to another source and back again, it sound okay again.
Now registred as Ticket 319571
Location: Sweden
My B&O Icons:
Hello,
Whilst working out the delays in NL it's working as expected, for a while.
The M3 stays fine for a ±day or two, i'm able to join a source without problems (V1 / BS35)
After this period the M3 does not join using the remote or button, using the app works but the sound is droopy — a pitch lower and sounds 'slow'. Disconnecting the power and trying again the M3 is 'fine' again.
NL delays are ±500ms, connected to 5Ghz network and excellent connection.
Any idea's?
Please report to B&O Support
Location: Sweden
My B&O Icons:
For those having the issue with the M3, are you using WiFi Mesh networks or WiFi hostpost with the same name (same SSID)?
Location: Brittany - France
My B&O Icons:
Wi-Fi hotspots (2) with same SSID.For those having the issue with the M3, are you using WiFi Mesh networks or WiFi hostpost with the same name (same SSID)? BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1
Location: Sweden
My B&O Icons:
Great, thanks. This could be the issue. B&O answered to my M3 case + logs. They pretend my WiFi hotspot is not providing enough bandwidth to my M3 for Deezer listening and that there were some « frequency interferences », suggesting i rename my hotspot .....Where the analysis’ conclusion makes no sense to me (I’m a network engineer), the recommended solution (ssid rename) rang a bell to me and reminded me about a similar issue the Moment had with mesh networks. As I also have two hotspots sharing the same SSID, and I need that setup, I activated another hotspot, nearby the one used by the M3 previously, name it with a different unique SSID and configured the M3 to use it.My systematic M3 issues (murltiroom drops) have stopped (only one in many hours of listening scenario previously causing drops).I’ll do more test and I’ll feedback B&O. If the ssid rename really solves the issue, this will confirm that since the latest software update, the M3 has trouble with shared ssid ,maybe mesh networks too, which was not the case previously as I have this setup since acquired the M3, more than 2y ago.Wi-Fi hotspots (2) with same SSID
Location: Brittany - France
My B&O Icons:
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