Hmmm Sturrock is correct - there is a registered problem that matches your symptoms exactly. It reads as follows:Symptom:Intermittently sound is lost from the centre channel.This often appears to coincide with change of sound format to Dolby Digital 5.1 or possibly re-flagging of Dolby Digital 5.1 at a disc layer change.DTS, PCM and Dolby Digital 2.0 seem to always work fine.Deadline: 25/02/2014
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Loss of centre channel on BV11
46 replies
Sorry i sent that post off before i finished it....Workaround:Was expected solved in SW version 1.0.5.33043. Unfortunately, it can still happen. Problem is re-opened and the team is working hard on a solution.Pressing standby should resolve the issue.Solution: official release expected end of February.The above is copied directly from the internal technical knowledge base.I can only apologise Chris - this information doesn't get sent out to customers and is only available if we go and look for it. As you are the first person to experience this issue and contact us about it, this is news to me too.
Means - if you set the playback device to decode all sound to PCM, the problem would no occur!?
MM
Location: Flensborg————Danmark
I have no idea what your talking about, but i'll get right onto it after another glass of red
Finished your glass(es) of red 🍸 ?
Idea was: if the BV11 (sometimes) has trouble with sound in DD5.1 being send from the playback device (PS3) - and not with sound in PCM - all you would have to do is to let the PS3 do the sound decoding (to PCM).
Of cource you would have to change that in the settings of the PS3!
And you would have to do that anyway to have the benefits of the HD-sound formats.
MM
MM
Location: Flensborg————Danmark
My BV11 has the same issue/bug. And this without PS3. The BV11 itself has this problem.
I tried that a few months back when the problem arose, actually a lot of months back.
To be honest i'm so disappointed that this was a know fault all along(not by my dealer may i add), i'm in the process of selling the lot and being done with it all. I don't open the living room door and smile at what is a luxury item to be coveted. I did with my 7-40. I just want the bloody thing gone after the stress and bother it has caused.
I'll keep a few items, but has for B&O that we have owned for on and off for forty years, thats it.
@Hermann_
Of cource the BV11 has the problem - MartinW already described that and that there will be an update for it.
My suggestion was a 'workaround' if using the PS3 (or any nother Bluray Player) - and at the same time the advice to let that do the sound decoding (to PCM) in order to enjoy the HD-sound formats of a Bluray disc.
MM
Location: Flensborg————Danmark
Finished your glass(es) of red 🍸 ?
Idea was: if the BV11 (sometimes) has trouble with sound in DD5.1 being send from the playback device (PS3) - and not with sound in PCM - all you would have to do is to let the PS3 do the sound decoding (to PCM).
Of course you would have to change that in the settings of the PS3!
And you would have to do that anyway to have the benefits of the HD-sound formats.
MM
+8
Please check out some of Dr. Mark Waldrep's posts on uncompressed sound.
I tried that a few months back when the problem arose, actually a lot of months back.
To be honest i'm so disappointed that this was a know fault all along(not by my dealer may i add), i'm in the process of selling the lot and being done with it all. I don't open the living room door and smile at what is a luxury item to be coveted. I did with my 7-40. I just want the bloody thing gone after the stress and bother it has caused.
I'll keep a few items, but has for B&O that we have owned for on and off for forty years, thats it.
I wouldn't let a little thing like this put you off the brand , I can assure you mainstream manufacturers suffer even more problems - awaiting s/w updates plus none of them are built like a bno
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