Loss of centre channel on BV11

46 replies
A few months back whilst watching a BluRay movie on the PS3 I'd intermittently loose the centre channel, and the surround sound bit remained. I fiddled with some user settings and everything seemed fine.

Occasionally I'd loose the centre but on Sky, but turning the TV on and off sorted things out.

Anyway I was just watching Captain Phillips on Apple TV and hey presto we have lost all voice etc from the centre bit. Any ideas?

Having to make do with Beverly Hills Cop on 4HD!!!!
Is this always when watching your PS3?
Sorry just re-read your post - which answers my question! Did this happen on your old and new Bv11? I have never heard of this issue.
I've only ever had one 11! Has happened on the PS3 but when I changed user it seemed to work. Then I tried my user and again it worked.

But tonight using Apple TV it just dropped all the centre channel completely.

Now watching TV on Sky at volume 70, it's only an average level of volume. Isn't there normally a green light on the Beolab 14 sub? The satellites are working.
These days the LEDs on the speakers turn themselves off after a few seconds so you probably won't see an LED if the TV has been on for a while. I'll refer it to B&O and see if they have any knowledge of it. I have definitely not come across a BV11 doing anything with sound levels or center channel. Have you tried watching something on Apple TV that you know works?
Yes, and have just tried a BluRay, Love Film and a game on the PS3. Way too much bass when you don't expect it, far too much exaggerated surround sound.

Sky, Apple and PS3 all doing the same. Watched Beverly Hills cop on Sky at volume 70 and it sounded like volume 45! All speakers working, just not when and how they should.

Hi Chris,

don't know if that could help shedding a light to this mystery - but have you checked the 'sound mode' in the settings when 'your center is missing'?

MM

Location: Flensborg————Danmark

Yes thanks, done all of that. Just happened mid movie! Upstairs watching it on the trusty 8-32 :-)
Tonker wrote:

A few months back whilst watching a BluRay movie on the PS3 I'd intermittently loose the centre channel, and the surround sound bit remained. I fiddled with some user settings and everything seemed fine.

Occasionally I'd loose the centre but on Sky, but turning the TV on and off sorted things out.

Anyway I was just watching Captain Phillips on Apple TV and hey presto we have lost all voice etc from the centre bit. Any ideas?

Having to make do with Beverly Hills Cop on 4HD!!!! Beovision 11-46, Beolab 14, Beovision 8-32, Beovision 3-32, Avant RF 28, Beosound 8, Beolit 12, Beocom 2, Beotime, H6 and Form 2, Beo 4's and a 6.

It's a known software problem

to

be cured at next update, hopefully very soon.

WHAT!!!!

I've spent the last few months fannying around with my PS3' settings etc thinking it was them, and it's a known fault on the BV11 after all. Maybe this has something to do with my post last year about the sound quality on the BV11 and it;s associated distortion, which was dismissed in some quarters may i add.

If speakers can turn off by themselves, they can jolly well distort as well. The grief this caused me last year, almost lead my wife just to bin it in the local tip. These problems have been going on for over 6 months now, and i'm seriously unimpressed. 

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