Latest Version of the X App for iOS Keeps Crashing - MUSIC / RADIO button press

26 replies

I'm having the same problem with my Beosound Core - the App keeps crashing or the Core becomes inreachable despite it being reachable for a few hours 2 days ago. Every since i got it, it's like a temperamental teenager that decides to not cooperate whenever it feels like it or just goes missing for days. I have sent videos to my dealer and am now thinking of returning the Core but it doesnt seem like the Moment isnt free of its problems either. I now have to decide if i'm going to go down the non-B&O route with regards to an audio system.

seethroughyou wrote:

I'm having the same problem with my Beosound Core - the App keeps crashing or the Core becomes inreachable despite it being reachable for a few hours 2 days ago. Every since i got it, it's like a temperamental teenager that decides to not cooperate whenever it feels like it or just goes missing for days. I have sent videos to my dealer and am now thinking of returning the Core but it doesnt seem like the Moment isnt free of its problems either. I now have to decide if i'm going to go down the non-B&O route with regards to an audio system.

I love your metaphor!

Maniax wrote:
I have the same problem. It keeps crashing and the app is unusable!

1983beo wrote:
Same here, IOS 11. App is useless now

Not "completely" unusable/useless...

The two buttons are clearly not working, but...

Instead of clicking on one of these button, click on your Beosound's name at the bottom of the screen. You'll then enter its player screen (the screen where you can play / pause / set volume / etc.)

On the right, there are three horizontal dots.

Clicking on these dots, you can select TuneIn, Deezer, etc.

Apparently, everything is working but access to your NAS. You can change the track or the station with the < > keys.

It's not perfect but a workaround while waiting for the next release of the app.

My 0.0000000002€

I am part of the BETA-Tester program (via Testflight). 

The app was stable and worked relatively well except that the app occasionally heated up my iphone. I assume this has something to do with the NAS. 

Now B&O released 1.1.7 and the app is useless. I don't know what else B&O has "fixed", but if they go back to 1.1.6, the users should be happy (more or less).

Maybe someone at B&O hit the wrong button and so a BETA version has landed in the Appstore, because on Testflight the version to test is also 1.1.7 and it would be to be expected that a older version will be activated than the newest testrelease.

User-friendliness has greatly increased (1.1.6) but is still a long way from being very good or better: what we should expect from B&O.

app now working.....latest update seems to have fixed crashes...!

at least was resolved quickly....

Glad that yours is working, Sandyb! For mine is still not. This entire matter makes me think seriously about investing further in the Beosound Core and any other B&O product. This company has had way too many chances with me over the past couple of years. 

My B&O Icons:

Beosound-Theatre-.png Beosound-Theatre-.png
Beoremote-One.png Beoremote-One.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A9.png Beoplay-A9.png
Beoplay-A6.png Beoplay-A6.png
Beolab-28.png Beolab-28.png
Beolab-20.png Beolab-20.png

I’m a TestFlight beta tester, and B&O have just released version 1.2.0.9590.

The music and radio tabs are working again.

I’m glad they sorted it out quickly, but it should never had happened in the first place.

Maniax,

Could you please briefly explain to me how you succeeded in getting the music and radio tabs to function properly again? Mine are still crashing.

 

Thanks!

 

My B&O Icons:

Beosound-Theatre-.png Beosound-Theatre-.png
Beoremote-One.png Beoremote-One.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A9.png Beoplay-A9.png
Beoplay-A6.png Beoplay-A6.png
Beolab-28.png Beolab-28.png
Beolab-20.png Beolab-20.png

Hi Guys

Sorry about this. Seems our latest version had a serious crash bug on iOS 11. We have a fix in the pipeline and will ask Apple for a fast review to get it out quickly. 

Best regards

Thomas 

 

1.2.0, released earlier today brings back usability, and brings a big new feature : iPad support!

for Mr Andersen : there is no way to go back from the playlist view on iPad (not tested on iPhone but could be the same).

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