Issue with TuneIn favorites?

11 replies
mbolo01
mbolo01
Bronze
2046 posts
Posted September 21, 2019 at 09:13 GMT
#2127901
This morning, as every morning, I started one of my TuneIn favorite radio on my Core and another unknown radio started instead. I then tried another favorite and again an other unknown radio started.

I went to popular radios around me, pickup one, which was corresponding to the choice, then back to my favorites and stations selected from the favorite list were back to normal.

I tried my favorite from the TuneIn IOS app and it is working as expected.

Is anyone facing the issue?

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
P(
PaulGiles (archived2)
Bronze
231 posts
Posted September 21, 2019 at 09:35 GMT
#2127902
Similar. Tune in can sometimes go wonky.

Although last night my core decided to just sit and do nothing, brexit bug I reckon.
OP
Opman
Bronze
417 posts
Posted September 21, 2019 at 12:28 GMT
#2127903

Hi

There was an issue with Tune in a couple of weeks ago when they had a global loss of service.

When service resumed we had to remove all favourites and save again. It has worked fine since then.

Opman

mbolo01
mbolo01
Bronze
2046 posts
Posted September 21, 2019 at 14:51 GMT
#2127904
After more investigation I found that TuneIn connection had dropped from the App and when I tried logout/login from a product, I could not login again while the same operation with the TuneIn app works.

So I’m now facing Gracenote communication impacting my Moment and TuneIn login impacting all my products .... B&O products are so vulnerable to service providers that vinyles and locally store digital music is a must for me.

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
BS
bs206
Bronze
69 posts
Posted September 21, 2019 at 15:06 GMT
#2127905

Same problems here with Tune-In on all products.

RA
Razlaw
Bronze
4757 posts
Posted September 21, 2019 at 15:16 GMT
#2127906
No problems here (the US). Tune in on Core with BR1 working normally. However, BeoTool shows not configured and B and O app says not logged in.
mbolo01
mbolo01
Bronze
2046 posts
Posted September 21, 2019 at 17:42 GMT
#2127907
Razlaw wrote:

No problems here (the US). Tune in on Core with BR1 working normally. However, BeoTool shows not configured and B and O app says not logged in.

There is no issue playing radios via TuneIn but if you have favorites, and have not disconnected from TuneIn yet, the radio behind the tile is not the one expected.

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
RA
Razlaw
Bronze
4757 posts
Posted September 21, 2019 at 19:11 GMT
#2127908
mbolo01 wrote:

There is no issue playing radios via TuneIn but if you have favorites, and have not disconnected from TuneIn yet, the radio behind the tile is not the one expected. BS Moment, BS Core, BS Ouverture, Beogram 4002, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

My favorites are working fine. Proper favorites are there. Can select both with the app and the BR1.
mbolo01
mbolo01
Bronze
2046 posts
Posted September 21, 2019 at 20:29 GMT
#2127909
Razlaw wrote:

My favorites are working fine. Proper favorites are there. Can select both with the app and the BR1.

Lucky you are! At least an indication that it could be geographically related.

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
RA
Razlaw
Bronze
4757 posts
Posted September 21, 2019 at 21:22 GMT
#2127910
mbolo01 wrote:

Lucky you are! At least an indication that it could be geographically related. BS Moment, BS Core, BS Ouverture, Beogram 4002, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Yes, am glad it is working. But strangely, app still shows me as not signed in and will not let me sign in.
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