Is there an upgraded puc for Beosystem 3  systems?

kuyttendaele wrote:

Did the update... works perfectly again.

Is there an upgraded puc for Beosystem 3  systems?

kuyttendaele wrote:

Did the update... works perfectly again.

Reto wrote:

Do you have a 4k box? Could that be the difference? I updated as well but nothing changed. Does switch off work?

The AppleTV is directly connected to my BV14. It's starting up and switching off correctly.

Karel.

expoman wrote:

Is there an upgraded puc for Beosystem 3  systems?

kuyttendaele wrote:

Did the update... works perfectly again.

Probably... but you'll have to contact your dealer as I don't have a BeoSystem3

Reto wrote:

Thank you very much for your feedback. Are you running ATV4 (4K) or NON 4K.

Reto

Running tvOS13 on Apple TV 4K.

Karel.

I updated the PUC and reassigned it on my BeoSystem 4 and I'm still needing to press the green button to wake the Apple TV from sleep. I have 2 Apple TVs: the most recent non-4K Apple TV connected via an Atlona Matrix and a 4K Apple TV that connects the video directly to the TV with the sound extracted to go to the BeoSystem 4.

Does it make a difference what we select on the BeoSystem 4 for the power on/off setting? I'm using the "always on" setting for the Apple TV.

Again we see how bad the B&O customer service has become, which is sad.

The answer from B&O customer service is: "If it is an iOS that cause issue we recommend you to contact Apple Support."

Can it be worse? The so called customer service do not even know that there is a PUC update already and probably not even know that PUC tables is a part of the B&O software. 

Now I just hope that the new PUC table can be installed manually by a technician since my TV is a BV8-40.