Issue with AppleTV after upgrade to tvOS 13

58 replies
I(
ibg001 (archived2)
Bronze
91 posts
Posted September 29, 2019 at 18:36 GMT
#2128174

After upgrade of my Apple TV HD to iOS 13 my BeoVision 8 will no longer turn on the Apple TV.

If I turn on my Apple TV with the Apple Remote then I can use BeoRemote One to navigate on the Apple TV. So it is not a cable issue. It only turn on and turn off that does not work.

Any ideas? 

kuyttendaele
kuyttendaele
BronzeFounder
1447 posts
Posted September 29, 2019 at 18:59 GMT
#2128175
Try pressing the green button after selecting the AppleTV on your remote

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-11.png Beovision-11.png
Beosound.png Beosound.png
Beosound-Essence.png Beosound-Essence.png
Beosound-Emerge.png Beosound-Emerge.png
Beosound-Balance.png Beosound-Balance.png
Beoremote-One.png Beoremote-One.png
Beoplay-S3.png Beoplay-S3.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H9i.png Beoplay-H9i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-E8.png Beoplay-E8.png
Beoplay-A1.png Beoplay-A1.png
I(
ibg001 (archived2)
Bronze
91 posts
Posted September 29, 2019 at 19:11 GMT
#2128176

It is not working. 

There is also an issue with turning the Apple TV off after the TvOS upgrade. It turns off and then on again.  

B(
beolion (archived2)
Bronze
499 posts
Posted September 29, 2019 at 20:25 GMT
#2128177
Since the atv is not very power hungry, I keep mine on all the time.
D(
dimidiatus (archived2)
Bronze
46 posts
Posted September 30, 2019 at 11:05 GMT
#2128178

Same problem here.

Are the PUC codes still being updated?

I(
ibg001 (archived2)
Bronze
91 posts
Posted September 30, 2019 at 11:56 GMT
#2128179

Perhaps something is changed on Apple TV in connection with the new control Center window. 

Beobuddy
Beobuddy
BronzeFounder
4178 posts
Posted September 30, 2019 at 12:11 GMT
#2128180

Just press “back” or “exit” twice. 

Location: Utrecht

Quite a challenge to achieve "Less is More" while having the Beovirus.
BE
beojeff
Bronze
2851 posts
Posted September 30, 2019 at 12:16 GMT
#2128181

Even multiple presses on the "back" button no longer always works. The green button must often be pressed. Something has definitely changed with the update.

kuyttendaele
kuyttendaele
BronzeFounder
1447 posts
Posted September 30, 2019 at 12:24 GMT
#2128182

I forwarded a bug report to B&O's BeoCare... Let's see what happens..

Karel.

 

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-11.png Beovision-11.png
Beosound.png Beosound.png
Beosound-Essence.png Beosound-Essence.png
Beosound-Emerge.png Beosound-Emerge.png
Beosound-Balance.png Beosound-Balance.png
Beoremote-One.png Beoremote-One.png
Beoplay-S3.png Beoplay-S3.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H9i.png Beoplay-H9i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-E8.png Beoplay-E8.png
Beoplay-A1.png Beoplay-A1.png
I(
ibg001 (archived2)
Bronze
91 posts
Posted September 30, 2019 at 12:27 GMT
#2128183

It will probably not help to submit a support case to B&O due the fact that customer service could be better. If they even can understand the issue. 😀

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