Issue with AppleTV after upgrade to tvOS 13

58 replies

Anyway I have submitted a case. #190930-000256

As TS mentioned, Apple has updated their OS to version 13.

My ATV4K didn't react either after the update. (connected to BS3 based BV9)

When I switch on the BV9 with the DVD (ATV) instruction, the screen stays blank. When I press Menu and then the green button, it also powers up the ATV. But pressing the "exit"  button twice, gives the same reaction and works a bit faster. But nevertheless, it proves that not every update will be an improvement. The same happened with tvOS 12 where it killed the passthrough feature from the installed Kodi

Location: Utrecht

Quite a challenge to achieve "Less is More" while having the Beovirus.

My support case #190930-000406

Karel.

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
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Beosound-Emerge.png Beosound-Emerge.png
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Beoremote-One.png Beoremote-One.png
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Beoplay-A1.png Beoplay-A1.png
Received feedback:

“Our back-office just informed us that the issues you are experiencing with the peripheral unit control function is most likely connected to an old PUC code being used.

The correct code is "Apple Remote 4th gen from OS13" - the old PUC code does no longer work after the new OS launched, as Apple changed the on/off commands for the Apple TV. The new PUC code is already available for download.”

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-11.png Beovision-11.png
Beosound.png Beosound.png
Beosound-Essence.png Beosound-Essence.png
Beosound-Emerge.png Beosound-Emerge.png
Beosound-Balance.png Beosound-Balance.png
Beoremote-One.png Beoremote-One.png
Beoplay-S3.png Beoplay-S3.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H9i.png Beoplay-H9i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-E8.png Beoplay-E8.png
Beoplay-A1.png Beoplay-A1.png

 

Indeed it is!

Location: Flensborg————Danmark

Sounds great, but: I downloaded the new OS13 Version. But same behaviour as with the 'old' version.  Still to push the green button.

Anyone successfull?

‘downloaded’, yes - but did you also assign it to your box....instead of the old one?

MM

Location: Flensborg————Danmark

Yes, I Did. I'm running the Apple TV behind an Atlona AT-HD4-V41 Switch. Could that be the problem? Setup should be ok. When I choose the source, the correct name of the (new) driver is shown on the TV. Everything seems to be ok. But still I have to push the green button.

The green button do nothing at all. 

My setup is a BV8 40 so I cannot download a new PUC table. So one day I need get it updated by a B&o technician. 

Did the update... works perfectly again.

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-11.png Beovision-11.png
Beosound.png Beosound.png
Beosound-Essence.png Beosound-Essence.png
Beosound-Emerge.png Beosound-Emerge.png
Beosound-Balance.png Beosound-Balance.png
Beoremote-One.png Beoremote-One.png
Beoplay-S3.png Beoplay-S3.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H9i.png Beoplay-H9i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-E8.png Beoplay-E8.png
Beoplay-A1.png Beoplay-A1.png
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