Some of my thoughts on the direction of Bang & Olufsen:
What do our customers value/what sets apart Bang and Olufsen from other brands?
- One system that simply works (I have tried other video+audio ecosystems and was astonished how bad they were)
- One remote (very important!)
- Timeless design
- Great audio (nothing that sets them apart really, except for the high end, sorry Geoff)
- Longevity of the product
- Premium feel to the products (just hold the remote for a few seconds and you understand)
- The special something (might be the magic movement, or the alignment of the CD's in the Beosound 9000
What is not as important to our customers:
- Price (sorry, but this is the case)
- Always the latest and greatest (but not more than 2 year old technology)
- Easy setup
My thoughts for the future:
- I think the partnership with LG is great! Having a partner that is able to produce great panels and take some of the hardware development only makes sense
- Focus on developing the ecosystem: WISA is great, don't change the UI/operating system for every new product!!!, create great software for the televisions, including apps, and don't focus on developing totally overpriced hardware (just overpriced is fine, paying for the design, quality, and development)
- Build a cheap Beosystem: Combines everything we want from B&O (an ecosystem), with the ability to easily upgrade the display panel attached (maybe ability to attach other panels to motorized stands) and build a great centre speaker
Feel free to add your thoughts!