IA64 wrote:

It's B&O attitude towards their customers that's making me lose respect for the brand. 

I haven't bought a B&O TV for ages. Still using my BV12-65 (with connected devices such as an Apple TV) and BV11-40. The last time I considered a B&O TV, walked in my local dealer (who has since closed) and asked them about moving up from the BV11 to a BV14, primarily as I loved the brass frame, wooden fret and the improved design. It's a more modern TV, too.

Dealer said: "don't do it, just don't. Trust me on this, keep the BV11. We'd love to take your money, but the newer sets are causing us all kinds of grief".

Sorry to hear about your bad experience with the Avant NG. Unacceptable!... but, but you should have been made aware that nowadays people don't buy B&O products to get the greatest picture and sound experience... but because it has the B&O logo shown on it. It is foolish to buy B&O products to get sound and picture premium experience. Just look at all the negative threads in this forum (yes, I know, happy people are less likely to share their "good" experience, but still, does any other brand in this field get such negative opinions/rating?)

Sometimes, I'm wondering if I shouldn't just buy the best rated sound/picture product and glue the B&O logo on the front panel....

Griebel wrote:

Sorry to hear about your bad experience with the Avant NG. Unacceptable!... but, but you should have been made aware that nowadays people don't buy B&O products to get the greatest picture and sound experience... but because it has the B&O logo shown on it. It is foolish to buy B&O products to get sound and picture premium experience. Just look at all the negative threads in this forum (yes, I know, happy people are less likely to share their "good" experience, but still, does any other brand in this field get such negative opinions/rating?)

Sometimes, I'm wondering if I shouldn't just buy the best rated sound/picture product and glue the B&O logo on the front panel....

 

That's a very weird analogy. It's like saying, " I know I've been scammed but you know it's a B&O " 

There's no point in paying a premium price for a brand that doesn't give you something in return other than " logo" because the brand will die eventually.

People don't spend a fotrune on Rolls Royce because of the brand. It's the quality and luxury that labels the brand not the other way around. 

In the end, I don't photoshoot every day and certainly not in a living room next to a "TV".

Very sad indeed. I ask the dealer about it and he's like " it's not me, try reaching B&O and see if there's any firmware update soon. But you know, you can upgrade for the eclipse if you want"

No I don't want, never. B&O doesn't realize that the niche market they are targeting is very small. If you happen to find someone willing to pay 30 grand for a TV, make sure you shower him with gift cards and invitations whatsoever. 

I seriously doubt anyone from management at B&O checks the threads here but they better do. Eventually someone will file a lawsuit against them one day.

There's an old saying: Fool me once shame on you. Fool me twice shame on me. 

Goodbye. 

Griebel wrote:

Sometimes, I'm wondering if I shouldn't just buy the best rated sound/picture product and glue the B&O logo on the front panel....

B&O beat you to that idea already...  😂

Lee

The BV11 runs on Opera OS as far as I am aware. Very stable. However, the only significant update that I can recall was the addition of N radio last year. As a smart TV it is pretty dumb, and you finish up using an Apple TV / iPad for sending catch-up TV services from the likes of ITV and Ch 4 in the U.K. I am not sure whether that is because B&O never got round to extending the licences beyond BBC iPlayer in the U.K., or whether it's the lack of flash player in the OS.

Graham

IA64 wrote:

I seriously doubt anyone from management at B&O checks the threads here but they better do...

I don't think anyone high up really cares enough now, if I'm perfectly honest.  It appears to have gone too far, and even the panic stations have been abandoned...  The Dealers are the ones who always take the brunt of poor decisions from the top, and they're all fighting as hard as they can for themselves as well as the loyal customers they have left.

As the "B&O Play" name gets dropped, and the Play products carry the proper "Bang & Olufsen" logo going forward, we'll see a transition to almost all products being sold on pallets to whoever wants them.

If a member of Management is reading this, and wants to fly me out to Struer to do an interview which will give a frank and honest account of where the company is going - I'm available at short notice!  The longer the complete silence in response to our concerns, the more worrying it gets...  Potential B&O buyers aren't totally stupid - they research on the internet first... And which site usually pops up first when it comes to discussions about B&O products?

B&O used to be in contact with me fairly regularly, but now... nothing for over a year (fifteen months to be precise), and with seemingly nothing on the horizon as far as new products I don't envisage an email landing in my Inbox any time soon. :(

Lee

No new products this year??

 unbelievable!

I have sympathy - i was an early buyer of the Android BV14. 

I would ask one question though (if you forgive me) - were you not aware (9 months ago) of the problems of the Android BV's?

They were well aired on the forum, and the lack of upgrades from the out of the box Android was always likely, especially when they'd moved on to webOS anyway.

I switched to an Avant (pre-Android) - much better. Many have a smart box (Apple TV or similar) anyway, so who cares about the original Avant is dumb.

Sandyb wrote:

I would ask one question though (if you forgive me) - were you not aware (9 months ago) of the problems of the Android BV's?

 

Hi there, no I was not. The last place someone would want to read unbiased reviews about the product is on the forum of the manufacturer itself.

The Avant 2014 feedback was positive and the only thing people were nagging about was the hevc support.

It seemed to me that B&O listened and included the HEVC with a smart platform app. People were very excited about it. Thats all I know.

There is no review of the NG online as far as I know. I'd be happy if you can link me. 

There is no detailed information about the processing power of the TV ( what kind of CPU is driving the OS etc.. )