There was a bit of a miscommunication there. User programability has been a big issue for me. The customer should be able to have most, if not total, control over their programming. It was the "watching TV on your remote" that I think is useless.
No prob, Trip,
And the 'watching tv on your remote' I only took as an example coming from the article of the samsung remote I read) and sounds as useless to me as it obviously does to you. But how about it shows the album covers and playlists you have on your BS5?
However I do keep an open mind and a 'programmable' system like that (let's say with apps) can offer some interesting ideas and functionality and make your remote even further customizable.... and more futureproof...
Then we're in agreement. When I started this thread back in 1788, one of the first points I made was that the BeoSound 5 should be a wireless tablet device and more of a fully functioning remote than one dealing only with limited sources.
As for how to get through to Stuer... well, I'd try a fax. 😜