I am using my new Horizon TV out of the UK (in France) and have issues accessing BBC i Player using VPN. The provider is Nord VPN.
I can access i player using the same VPN provider and account (which allows simultaneous use on up to 6 devices) on a number of products Mac, and Samsung phone at the same location.
The Horizon TV lets me download the Nord VPN app from Google Play but when I try to access i Player i get a "02001" error message saying there was a problem loading this page.
Nord VPN have advised this must be an issue with the set up of the TV as I can access i player from the same location on multiple devices using same account.
Any explanation and hopefully fix is greatly appreciated.