Hi!

Since over a year I now own a Horizon-40 TV, my first B&O product. I love its aesthetical values, but after this one year of usuage I can now tell that that's about it. Here are my problems:

- I have to "plan" switching that thing on. It takes about a 40 seconds before the "curtains" open to show the TV image and another 20-30 seconds for the remote to be responsive. Those times are even longer when I connect an external hard drive, so I don't. How come the TV is so slow, and what can I do to change it? I have installed every software update so far. There has never been any noticable improvement. Since months, no further update has been available though.

- I have connected the latest Apple TV to the Horizon, that's it.

- Sometimes, when switching the device off, the screen goes black, but the green power light remains on. In those cases the TV often hangs. I then have to pull the plug and plug it back in in order for it to be operable again (after waiting for minutes, of course). What's going on there?

- I can't find a comfortable method to tune things like brightness and color. The menu is very complicated. I have the impression that the image is very dark in general. What are your suggested settings? I mostly watch Netflix 4K.

It really is a pity that you pay thousands of Euros and then have to struggle with issues like this. My official B&O dealer hasn't been very supportive so far, only saying that they are aware of some problems and recommend me to pull the plug from time to time. This is ridiculous.

I am hoping to find some suggestions here.

Thank you!

Regards
Jay