Hi! I have a problem that I'm hoping to get help from this awesome forum to sort out. First: My set-up consists of a Beosound Moment connected by WiSA to a pair of Beolab 18s and a Beolab 19. Up until now, everything has worked as it should.
While we had some work done in our home the speakers spent a few days disconnected from power and covered by plastic. Yesterday I put them back and plugged them in. The 18s are working as they used to, but I'm getting no music at all from the Beolab 19.
I suspect there is nothing wrong with the 19. It lights up fine when I connect it to power, the lights behave (change colour, flash etc.) in the same way as the lights on the 18s, the Moment finds it when I scan for speakers, and it even emits the low-pitched hiss it should when I press "locate speaker". But it just doesn't play music. The only sound I've heard from it the past two days is that "locate speaker" hissing.
It's more as if the Moment doesn't distribute music to it.
I've tried the following things: Restart the Soundheart (button on the back), restart the Jukebox (paperclip), rescan for speakers, change channel from "subwoofer" to "none" and back again, plug out (and in again) all the speakers, reset (with button) all the speakers. I've tried all this several times and in various combinations and orders. Still nothing.
All help is greatly appreciated! I miss the lower half of my music... 🙁
-h.
