Help: Beocenter 9500 No Radio

8 replies
Hi All,

I just received my BC 9500, and everything works except for the radio. No sound at all, no hiss. When I key in a frequency manually, it just reverts back to some other freq seemingly randomly. What the heck am I missing? Hitting any of the presets does the same thing, and having it search makes it go to 87.4 and it will move to another freq, but immediatly go back to 87.4. Thoughts?   ...JMM

More info: the display on my BL5000s say that the volume is "--", source is Radio and Preset is 7 if I start the radio from standby. Going from another function (say CD) to Radio leaves the volume at the same level in the display. Volume display on the BC works regardless.

More Info: I can not record Radio to the cassette either, just silence.
Do you have an aerial connected?
At least something has to be in the aerial socket.
I have one connected, but it it not the B&O, just a single wire type that slips onto the center pin. Works on My BS 2500. No luck.
AM does not work either using the AM Aerial from the BS 2500.
I do have the service manual and hope it will be up this week. I have just transferred it to my iDisk and will let you have the address tonight when I get home if you would find it useful.Working late tonight though.🙁

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound-Stage.png Beosound-Stage.png
Beosound-Moment.png Beosound-Moment.png
Beosound-5.png Beosound-5.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-Earset.png Beoplay-Earset.png
Beomaster.png Beomaster.png
Beolit.png Beolit.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png
Thanks Peter!


Hi All,

Thanks for the help. I am exchanging the unit for another one, so hopefully in a few days I'll have a fully functioning BC 9500!
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.