Just got a table version Halo on loan from my very friendly dealer to see if we liked it. Aftter initial setup it was super unstable and kept rebooting a lot, sometimes not being able to register on wifi for minutes.
Dealer’s technical expert suggested checking router wifi channel settings, from auto to manual. First did a wifi scan and our router actually selected channel 1 that was rather crowded with networks from neighbouring people, so that made sense causing troubles.
Channel 6 seemed a lot less crowded so manually selected channel 6.
The Halo is a lot more stable now and I have played with it the entire morning, but still two random reboots and thereafter it could not register on the wifi and it kept bootlooping. Only After manually pressing the reset button on the front of the Halo (below the plastic cover) all worked fine again.
really liking the design and use of this thing and I’m quit flexible towards B&O’s software reputation so 100% stable is just never gonna happen with this brand. But before I pull the trigger I would like to have an idea this behaviour is “normal” .
Chance this unit is faulty is rather slim since in the shop it has worked many months without issues (loose connection in wifi antenna/circuit board etc?)
Is it normal the Halo needs to be hard reset sometimes ??
Halo is used to control a Level (wifi) and a Beovison 11 (ethernet) . A part from a few tablets and phones no other devices using wifi or ethernet .
Obviously all firmwares and B&O app version are latest.
many thanks for your thoughts and tips.