H5 headphones and iPhone X not connecting

2 repliesLocked

My H5 headphones  won’t connect to my iPhone X,  they are showing as set up and connected in both the Beoplay and the B&O apps,  they are connected when II look at the Bluetooth settings but music still comes through the phone speaker or I get nothing. .  They work perfectly with my iMac though.

Any suggestions would be appreciated 

Thanks   

 

My H5s work with my iPhone X, have you checked you have the latest software on the H5s?

or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.