Great news for me :)

21 replies
FR
Offline
francoisvl
Bronze
Posted October 16, 2015 at 13:30 GMT
#2051355

I'm sure most people have read about my Beovision 7-32 that went faulty and my grumbles about it. Honestly I shouldn't complain as I bought it from a very wealthy lady who didn't want it and I paid R2000.00 which is about 90 pounds.

Anyway the Beovision went totally faulty and I decided to put in an insurance claim and they have approved my claim. So they will be replacing it with a brand new Beovision 11-40 with motorised stand 😁

My first brand new Beovision!! They even having installers coming to set it up! Its going to be a long 2-3 weeks wait!

NO
Offline
Nonalphanumeric
Bronze
Posted October 16, 2015 at 13:39 GMT
#2051356

That sounds too good to be true... did you have to tell them a fib??

FR
Offline
francoisvl
Bronze
Posted October 16, 2015 at 13:42 GMT
#2051357

Dave wrote:

That sounds too good to be true... did you have to tell them a fib??

Hahhahaha Dave, no I didn't! I just said its gone faulty and we had a few power problems in our area and their technician who came to assess the TV couldn't rule out that as a cause. They actually sent two assessors to check it out. So I think I am very very lucky! Never thought it would happen to me. Can't wait to see sealed B&O boxes at my door!

Millemis
Offline
Millemis
Bronze
Posted October 16, 2015 at 13:44 GMT
#2051358

Hi Ben,

good for you, certainly!

I wonder what kind of insurrance, that is - how much do you pay for that?

Please tell them to open an office in Denmark and/or Germany ;-)

MM

Location: Flensborg————Danmark

FR
Offline
francoisvl
Bronze
Posted October 16, 2015 at 13:49 GMT
#2051359

Millemissen wrote:

Hi Ben,

good for you, certainly!

I wonder what kind of insurrance, that is - how much do you pay for that?

Please tell them to open an office in Denmark and/or Germany ;-)

MM

Thanks MM! I have never claimed any insurance ever in my life which is maybe why they are being more generous with me. 

 

D(
Offline
Duels (archived2)
Bronze
Posted October 16, 2015 at 14:16 GMT
#2051360

BenSA wrote:

 

Thanks MM! I have never claimed any insurance ever in my life which is maybe why they are being more generous with me.

 

 

Do they know it was purchased second hand for £90?

FR
Offline
francoisvl
Bronze
Posted October 16, 2015 at 14:29 GMT
#2051361

Duels wrote:

BenSA wrote:

 

Thanks MM! I have never claimed any insurance ever in my life which is maybe why they are being more generous with me.

 

 

Do they know it was purchased second hand for £90?

No they do not. They didn't ask. Policy of the insurance is that they replace like for like hence why they probably have not asked! I'm busy choosing whether I want silver or black surround and what colour speaker cloth!

B(
Offline
BeoGreg (archived2)
Bronze
Posted October 16, 2015 at 14:39 GMT
#2051362
They replace like for like. Good. But I must miss something here.

A second hand 32" tv is not a brand new 40" tv. Or is it ?
FR
Offline
francoisvl
Bronze
Posted October 16, 2015 at 14:45 GMT
#2051363

BeoGreg wrote:
They replace like for like. Good. But I must miss something here.

 

A second hand 32" tv is not a brand new 40" tv. Or is it ?

Well B&O don't make 32" anymore so the next one would be the 40" and since they have to replace B&O with B&O they have no choice!

They came and viewed the tv and I certainly can't force them to replace it.

B(
Offline
BeoGreg (archived2)
Bronze
Posted October 16, 2015 at 14:49 GMT
#2051364
Don't tell them BV10-32 is still on display at my dealer !
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