Is that the one opposite Harrods? I always thought that was so silly having one there when Harrods sold the same stuff! Gotta say, the Harrods staff on B&O has always been truly fantastic. The manager used to greet and shake my hand whenever I merely walked past the section on my way to the HMV in there!

I never went in the B&O shop as it looked small and uninviting to me. I guess that's the problem of having a shop that only sells B&O. 

Paul W wrote:

I never went in the B&O shop as it looked small and uninviting to me. I guess that's the problem of having a shop that only sells B&O. 

Spot on!

That goes for most of the dedicated stores, With the dwindling number of products they are rather uninspiring. 

Actually to the point where you sometimes feel sorry for the sales guys in the usually empty store, when you as B&O recommends, "contact your dealer" for free technical assistance! That is properly not going to take care of his mortgage.

On a side note: Years ago, in the town where I live there were FOUR shops carrying the B&O lineup, today NONE!

...Although three stores still sell TV and Audio gear!  

Presence is everything!

new bond st not Kensington so take it one near harrods still open

malcolm

It's the Hanover Square branch you're talking about.

Astronomically expensive, but to some degree necessary!  A premium brand should have a premium presence.

However, there may be things here we don't know about..  Leases, Premiums, Relocation - who knows.

I'm still of the mind that you don't buy something expensive you've never heard of - and a worrying amount of people have never heard of Bang & Olufsen these days.

Lee

Yes Hanover square

Have to say the one opposite harrods, is where i got my beolab17s from and later my lab14s the staff have treated me with nothing but the upmost respect and i rate them highly.

I like places where they don't judge you on your appearance colour or what they think you have in your pocket, but treat you as important as the next person. At that store is exactly how they treated me staff are good to deal with there.

My "local" dealer (if you can call an hour and a half drive away local but he's the only dealer in the state) is located in the highest end mall in the city of Atlanta, Phipps Plaza. Rent there has to be completely eye bleeding, and he has a small space that has only one room that is really setup to be acoustically good, the one where the 85 inch Avant is located. The rest of the auditions are on an open floor that doesn't really show off the equipment well, but it is attractively displayed. As for the dealer himself and his staff, always very friendly, and very helpful. When I first went there it was to try and find a connector adapter so I could plug an FM antenna into my BS9000, as I'd lost mine. He went in the back and just gave me an entire antenna, dipole with a long cable ending in the right connector. I've bought all of my Play stuff, only two pieces (H6 and Beolit 15) from him. He and his staff are exactly what I'd expect from a high end maker like B&O, attentive, helpful, polite, no snobbery. But every time I've been there I've maybe seen one other person wander thru the shop which is not great.