Fantastic after-sales from Timeless AV

19 replies

Moore wrote:

Hi,

it's quite simple : I wanted to buy a TV - however the gentleman was out of office and I was informed by the gentleman as soon as he will be back he is going to get in touch with me - this never ever happened as he -  by the time  - found a "better"  buyer. This is in no way honourable !

He may have already had the other buyer but being out of the office could not tell you.  Unless the other buyer was prepared to pay over the asking price (highly unlikely), or you tried to knock the price down (quite possibly - as I always try to) and the seller is quite open to choose whom he wishes to sell to.

You can reserve products online at the click of a button from Timeless Av on each and every product on sale.  Why did you not just do that?  If you chose not to do that then the seller has the option to sell to whoever he likes and whoever contacts him or reserves it first - i.e. the other person who bought the TV.  I don't see the problem?  Unless you're just upset that Darren didn't phone you back immediately?

How do you know the other person was a 'better buyer'?  And what exactly does that mean in this context?

Dave.

Hi all,

Just a few words on this,

The Gentleman required information on  a TV via ebay where it was listed. I was on my Xmas break at my parents in France  but emailed immediately the days usage type and first three digits of the serial number with a brief explanation of my situation and that i would be back by the 30th.

Over the Xmas break (boxing day) the TV sold on eBay, not to this Gentleman but to someone else.

I was due back on the 30th but due to personal reasons we returned on the 1st Jan - yesterday.

Today i did receive a rather short email from the Gentleman.

I replied to him from my van in a lay by as i was out collecting stock. I informed him that this one was now sold but we have his details and will let him know as soon as we get another in.

There was no "better buyer" - it sold for the asking price on eBay.

The TV was never reserved by the Gentleman he simply inquired. If he felt i was slow in my responses i do apoligise.

Can i just say thank you for all the Positive comments from my fellow Beoworlders over the last year and i'll take this one as something i can learn from and improve.

I wont be posting any further on this  thread so it just leaves me to say happy new year to you all.

Best regards,

Darren

 

Hi ,

Oxford Dictionary : timeless = not to be thought of as having duration

I've been a member of this forum a long time, but rarely have I seen such pathetic comments in a thread!!

It seems to me that this new "member" has joined simply to cause trouble because he lost an item on ebay (which I guess has happened to most of us, certainly it has happened to me a number of times). Perhaps he could find something better to do with his time ('less).

Mike

It's part of the fun when collecting that sometimes you get items at very low prices that you would have never thoght acquiring that inexpensively. Sometimes somebody else is faster, sometimes you pay and you get either something totally wasted or even nothing at all. After all, usually it all evens out over time and when somebody was just faster on one occasion, it means that it will take some more time but usually sooner or later you'll be able to get the item you desire at an at least acceptable price. Just be patient and you'lle be satisfied.

Happy new year to everybody!

Greetings,

Kai

Don't bite people, there are words to describe '''new''' members like this.....

....who's that trip, trapping over my bridge....

forums are supposed to be friendly places with like minded people, leave the rest in the playground.

 

 

If he is a new member (I don't see it through the beoworld app), that´s really a shame for him, his posts should be erased.

I tried on a occasions to deal with Timeless but never bought anything as Darren was not directly available or the listing was not up to date as it turned out to be speculative on getting stock etc . 

Pro's and con's as always..

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