Essence refuses to play ONE Tune In Station - works in Tune in App...

18 replies

Hello,

I have a new Essence MK2 with latest firmware. Everything works well. I control it with beomusic app. With the source TuneIn Radio I face a problem with one specific radio station "Superfly FM". 

The essence tries to find or play the station for about 5 seconds and then shifts to the next station in my favourite list. I also tried to start the station from the sender list (not the favourite) - no succeess.

When I open the tuneIn App on the iphone or iPad the station plays without a problem and I can stream it to the essence. So it is not a network issue. 

I tried to change the buffer from 5 to 10 and back to 3 seconds. No change in behaviour. 

 

Any idea? The stupid thing is, that this is the favourite station of my wife and one of the reasons to buy the essence...

Thanks,

Heribert

Heribert wrote:

Hello,

I have a new Essence MK2 with latest firmware. Everything works well. I control it with beomusic app. With the source TuneIn Radio I face a problem with one specific radio station "Superfly FM".

The essence tries to find or play the station for about 5 seconds and then shifts to the next station in my favourite list. I also tried to start the station from the sender list (not the favourite) - no succeess.

When I open the tuneIn App on the iphone or iPad the station plays without a problem and I can stream it to the essence. So it is not a network issue.

I tried to change the buffer from 5 to 10 and back to 3 seconds. No change in behaviour.

Any idea? The stupid thing is, that this is the favourite station of my wife and one of the reasons to buy the essence...

Thanks,

Heribert

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BV 11-46 / Apple TV 1+3 / Beomedia 1 / BL3 / 2* BL11 / BL 6000 / BL 2000 / 3 * Beo4 / Masterlink over Ethernet

So you want me to try it on one of my devices ?
Have you gone on the beomusic app and added it as a favourite in your essence ?

Hi Michael,

* Yes, can you please do me the favour to try on your? 

* yes, it is stored in the favourites seen in beomusic app. I added it first on the computer and after having "unliked" it also again in Beomusic App

 

So, ich habe den Sender jetzt mehrere Stunden gehört. Er lief konstant durch. Einmal ist er mir weggerutscht und ich hatte den nächsten Sender.

Hast du eine feste IP Adresse der Essence zugeordnet? Ich denke es liegt an deiner Internetverbindung oder direkt am Sender. Ich habe ein ähnliches Problem mit meinem "Mallorca Inselradio". Oftmals kein Empfang oder kontnuierlicher Abbruch nach einigen Minuten. Da liegt es aber am Sender und die Lautstärke ist zu anderen Internetsendern total übersteuert (zu laut). Da war der Empfang über die Essence beser als über die BS5 (die ist noch sensibler).  Dann hilft es auch nicht den Zwischenpuffer zu erhöhen.

Hi Heribert,

I just tried it on my Essence mk2 and I can't play it on beomusic here in the UK either. Everything else works fine - apart from Superfly FM. It works when just played on the tunein app on my iPad though, strange!

Sorry couldn't help more, I don't know much about Internet radio, so can't offer a solution or answer why.
Stevegee wrote:

Hi Heribert,

I just tried it on my Essence mk2 and I can't play it on beomusic here in the UK either. Everything else works fine - apart from Superfly FM. It works when just played on the tunein app on my iPad though, strange!

Sorry couldn't help more, I don't know much about Internet radio, so can't offer a solution or answer why.

Forgot to try on my A6, just did and same result. Guessing it's beomusic app not the device.

Thank you both for testing. I was playing a little with my network settings, but without success.

One question: My essence has a LAN cable plugged in and also connects via WLan (Wifi) with my network. Which connection is used for the stream? can I decide this?

If its got a cable connection it uses that, if not (you unplug it) its wifi.
Heribert wrote:

Hi Michael,

* Yes, can you please do me the favour to try on your?

* yes, it is stored in the favourites seen in beomusic app. I added it first on the computer and after having "unliked" it also again in Beomusic App

--------------------------------------------------------------------------------------------------

BV 11-46 / Apple TV 1+3 / Beomedia 1 / BL3 / 2* BL11 / BL 6000 / BL 2000 / 3 * Beo4 / Masterlink over Ethernet

Gday

So I opened the BeoMusic app under the BS1 and added Superfly FM to my favourites list which means that it will be available on my device as a station to switch between.

I can see it in my list

When I swipe on the top of my BS1 it doesn't play Superfly FM and skips to the next available station.

I did notice that when I tried to play Abalone it also is now unavailable.

That might be a tune in issue.
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