Essence MK2 turns off

12 replies
Recently my Essence MK2 has begun turning off after 20 minutes. Any thoughts as to why this might be happening?

Thanks!

I've had the same situation. Had this a few softwarereleases ago. But it stopped after newer releases. But now it has been happening for about 3 weeks ago, I think. Looks like they used older modified software again?

I have two Essence's mk2, which only one has this strange behavior. I use this one with a infrared remote receiver in the wall. Beo4 controlled. The other one I have is used with a Essence Remote or B&O's app, without problems.

Location: Utrecht

Quite a challenge to achieve "Less is More" while having the Beovirus.

two Essences, no issues  (both sw: 1.21.34087.134789577)

Both same software here.

Location: Utrecht

Quite a challenge to achieve "Less is More" while having the Beovirus.
Beobuddy wrote:

I've had the same situation. Had this a few softwarereleases ago. But it stopped after newer releases. But now it has been happening for about 3 weeks ago, I think. Looks like they used older modified software again?

I have two Essence's mk2, which only one has this strange behavior. I use this one with a infrared remote receiver in the wall. Beo4 controlled. The other one I have is used with a Essence Remote or B&O's app, without problems.

I have the problem with one used with the app, or an Essence Remote.
Carolpa wrote:

two Essences, no issues (both sw: 1.21.34087.134789577)

Same software as mine.

I think I solved the problem. I looked at the settings and Alarms were set as Enabled even though I have no alarms created. I changed the Alarm setting to Disabled and now it seems to be working fine.

Duplicate. Deleted.
Problem is definitely solved.

Still same behavior. Shuts down after 20 minutes . Checked settings (alarms/sleep/etc) in the B&O app and device itself (the black menus). Toggled them on and off. Doesn't make any difference so far. Always started with Beo4 with Radio command.

Location: Utrecht

Quite a challenge to achieve "Less is More" while having the Beovirus.
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