I doubt the BeoSetup measures the Spotify Bluetooth connectivity or the WiFi from the iDevice to the Essence.

I am not sure if Spotify pulls and broadcasts the track, or hands over a url ... or the url of the playlist.

All of which means it is a complex process fraught with potential dropouts.

I can inly suggest trying various combinations under control situations to try to isolate what’s failing where and when.

My Essence mk 2 has OTA updates ... isn’t that also true of the mk 1 ?

Thanks for your response

The last software update was in 2015 and there are no new software available.

My concern is that spotify updates the software regularly and at some point there will be compatibility issues. 

I wonder if others have had the same problem with essence V1. 

Also I believe that B&E discontinued making essence and now sales beo core. I don't really want to start thinking on buying a new device as it is not cheap

Hi Nwisni,

I have the same problem with my Essence MK1. Since 1 Week no Spotify connect. Not via IOS, MAcOS or android. I contacted Spotify, but they had no solution. We tried a new account, without success. I did a Reset of the essence, installed the newest apps and so on. I can see the Essence in the Spotify App as Speaker, but cannont switch to it. Spotify Hotline told me, their technicans are in directly contact to B&O. I asked B&O via Email and wait for their answer.

Internet Radio via Tunein is O.K.

Regards

Hello Nwisni

Seems Sarotti and Spotify are saying there is a bug which may be your issue. Di you think both symptoms sound similar ?

I upgraded to the Core and kept my Essence mk 2 for another room.

I risked up Spotify this morning and I had no issues running these combinations:

Spotify Connect - Essence mk 2 - BL6000s+BL11

Spotify Google Cast - Core - BL20s

Spotify AirPlay/ Bluetooth - Essence mk 2 - BL6000s+BL11

I did have issues with this combo when I changed the volume

Spotify AirPlay/ Bluetooth - Core - BL20s

Interestingly I have same issue when I use the new B&O App (across multiple drops)

I had thought the issue was in the App. Now that I have reproduced the same behaviour on Spotify I would say the dropouts may be a Core GoogleCast implementation issue.

More experiments needed !!!

Same problem here. Connecting through netradio works fine. Since about a week no connection through Spotify Connect. Tried disconnecting everything, restarting Essence, reconfiguring network, nothing worked.

Waiting for some developments from Spotify as I believe that is the cause.

Regards

Artur

Hi,

is there anything new with this issues?

In the meantime i tried several Network settings and so on. In the same Network is a Yamaha RX-V 777. The Connect function works fine there.

Regards

I have received an email from B&O support to let me know that they know about the issue and that they are working on a solution. 

NO further news unfortunately. Essence connect still not working for me.

I have exactly the same problem for a few weeks now.

Really interested in the announced solution by B & O. 

Please keep us informed.

Hello,

I have the same exact situation and I am pissed off both Spotify and Essence MK1 (that was product exchanged last summer). I have experienced so many problems with this setup. As I have Beolab 6's, 12-2's and BL19 and I can only listen radio or youtube, it seems unfair.

Does anyone know whether Essence MK2 is somewhat more stable or is the whole product unfinished and expensive piece of art?