E8 2.0. Help with new app/ tonetouch problem

2 replies

Hi

I have many products B&O   I have e8 and bought yesterday e8 2.0. New e8 not working with old app. In old app we can in tonetouch move litle circle in all position and that little ⭕️ we can make bigger and with that find personal sound. This work for all headphones. In new app we can’t make circle ⭕️ bigger. And without that i not make satisfying sound. 

Is this some mistake in app, or I don’t work properly with app. Please help, old app is way better. I think you understand me.  Im not native English speaker 

 

Thanks

Totti wrote:

 

Hi

 

I have many products B&O I have e8 and bought yesterday e8 2.0. New e8 not working with old app. In old app we can in tonetouch move litle circle in all position and that little ⭕️ we can make bigger and with that find personal sound. This work for all headphones. In new app we can’t make circle ⭕️ bigger. And without that i not make satisfying sound.

 

Is this some mistake in app, or I don’t work properly with app. Please help, old app is way better. I think you understand me. Im not native English speaker

 

 

Thanks

 

 

You are not supposed to be able to "pinch" the dot.

 

That functionality is removed for the headphones. I read somewhere that it created some problems in the sound.

 

Also, the effect is not really needed in stereo headphones.

 

More relevant for speakers like M5 and others.

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.