Oh dear 😉 Sorry to hear this, that's a shame.

Is this the older model DVD1? (eg. 2001 model)

If it is the later model from 2004 onwards it should not be as expensive to fix as the older versions, but then, it depends on what the issue is... 

See

Hi Marcus

A few months ago, I had exactly the same problem with my DVD1 (Mk I). After a few times of repeating the switch off - switch on - search the last position and try to continue watching the film (until it happened again), the DVD1 finally ended up in displaying the Philips menu ?!?. I was never able to get back to the B&O menu system.

Therefore I brought the DVD1 to my dealer. Some days later I got a phone call where the dealer told me that the DVD mechanism needs to be replaced for about 500 CHF. I finally bought a new Panasonic DVD Player for about half the price and left the DVD1 at the dealer.

I'm sorry I can't give you any better information.

Chris

I am afraid that this is a common problem and usually requires a new DVD mech at around £200-250 in the UK.

You could try cleaning the laser lens which may get you out of trouble in the short term. This has worked for me with about 30% chance of success!

Hi:

MAybe this would be far too easy to be possible but if it is the DVD mech and the DVD mech is the same as a Philips one, could you not buy a complete Philips system for hardly anything off Ebay or some place else, take it apart, take the mech out and put it in your b&o. Alternatively get a DVD repair man to do this - obviously B&O won't want to do this...

Thanks for your collective advice. Plan A will be to clean the lens; Plan B will be a glum trip to the B&O dealer hoping for a reasonable repair price.

Of course, the pragmatic solution would be to purchase a new DVD player from a different manufacturer at a fraction of the repair cost. What I'm really paying for is the luxury of having one less remote control on my coffee table. The design adage "Less is more" certainly applies in this case: Less certainly costs more! 🙁

Thanks to all. 

Marcus,

how about getting B&O DVD Controller and buying a non B&O DVD Player (Denon e.g.)? This might cost a lot less and give you the B&O remote controllabe solution.

Ralf

Thanks for the suggestion of a DVD controller. I don't know whether the MX7000 will accept that option but I will investigate with my dealer.

Marcus 

Bang always denied that this was an issue, but in reality i saw a lot of this issue.

Problem is that the Philips mech gets too hot - this si generally related to one of the IC's getting too hot.  Some clever repair agents managed to intriduce large heat sinks to manage the issue.  I am sure someone on the forum knows a clever reapir agent close to you and might be willing to assist.

Nothing to do with your disks - def a issue with the DVD1.  The later units had some differing components to deal with this issue - but some still managed to get a bit hot.  The reason repair agents want to replace the mech is that Bang wants an upgraded board to be replaced so the issue stops.