Deezer Not Working - Homemedia Issue

8 replies

Deezer on Avant-55 has not been working for about two months.  Received the response below from BeoCare.  Anyone else having issues connecting to Deezer through Avant?  Still no word back from BeoCare around potential timing to resolve. 

We are in contact with Deezer. Deezer servers for homemedia equipment seems to be the problem here.

Kind regards,
Ayrton Campos | Product Support

Same On my V1
ssbrig wrote:

Deezer on Avant-55 has not been working for about two months. Received the response below from BeoCare. Anyone else having issues connecting to Deezer through Avant? Still no word back from BeoCare around potential timing to resolve.

We are in contact with Deezer. Deezer servers for homemedia equipment seems to be the problem here. Kind regards, Ayrton Campos | Product Support

Yes same here for at least 9 months reason as per beocare apparently senior mgt at bo not happy

i'll try it tomorrow and report back

 

i tried last month and i think it was ok 

Deezer radio channels working OK on my BV11. (I am not a Deezer subscriber).

Takes some time and a lot of double clicks for the Deezer homepage to disappear and for the menu page to come up.

Graham

Deezer works on my Avant-55, V1-32 and all the other multiroom devices.

Try in the televisions in settings a factory reset of homemedia. Then login again. That worked for me.

I'm located in the Netherlands.

Greets'

BeoHut

Is working on my V1 in the USA.  

Same over here on my Avant 55. Sometimes by selecting Deezer from remote and randomly pressing play or go button it does work. But this can sometimes take quite a long time. When can we expect a solution for this B&O?

Both providers Spotify (no multiroom) and Deezer (this longlasting error) seem to be hard to overcome? Can B&O support t least project a date when this will be solved?

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-Avant.png Beovision-Avant.png
Beovision-10.png Beovision-10.png
Beosound-Stage.png Beosound-Stage.png
Beosound-9000.png Beosound-9000.png
Beoremote-One.png Beoremote-One.png
Beoplay-H95.png Beoplay-H95.png
Beoplay-E8.png Beoplay-E8.png
Beoplay-Beolit17.png Beoplay-Beolit17.png
Beoplay-A1.png Beoplay-A1.png
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