Djs

Strangely my pm is wireless but can be air played with iPhone but when connected via Ethernet cable the pm dropout after 30 minutesI have asked my regular dealer and have no reply whatsoever. My pm has been replaced once and the faulty one is now used at the dealer with no problems....

Regards

Vincent

UPDATE.  The problem of Playmaker dropping out regularly has been solved!   I have a new BT Home Hub 3 (Version B) which works flawlessly with Playmaker.  My previous BT Home Hub 3 (Version A) was the problem.  The problem was only with Playmaker though, as it functioned perfectly with Apple TV using Airplay.

After advice from my B&O dealer, I contacted BT who sent the new HH3(B).  So, anyone with a BT HH3 who is having problems should check which version it is.

I would like to add how pleased I am with the sound quality and ease of use of the Playmaker.  I am so happy with it that I am seriously considering selling my BeoCenter 2.

Thanks to all who offered suggestions and advice.

djs

 

That is great - enjoy 🎵

But please consider keeping your BC2 - you can easily connect the Playmaker to the A.AUX of the BC2.

Greetings MM

Djs

How can one find out if the hhb 3 is version a or b?

Thanks

Vince

Vince,

To confirm whether your HH3 is A or B, go into settings at 

djs wrote:

Vince,

To confirm whether your HH3 is A or B, go into settings at http://bthomehub.home . You will need your password of course.

Hope this helps.

djs

Many thanks for this

I have a b version but my Pm is connected over power line which dropouts even though the signal on the pm is white

Is yours directly connected to bthh3?

Thanks

Vince

Vince,

My Playmaker is connected to the HH3 by Ethernet. 

 djs

 

Hi Vince

I was curious to know if you have resolved your PM and Home Hub 3 issues?

We have plenty of clients with home hubs and we experience so many issues with them. I have found that the HH3 cannot support bonjour multicasting and loses connection after 20-30 mins, a reset only resolves the issue for a short while.

If you read the HH3 community forum a lot of people are having Airplay connection issues, the problem is the finger pointing then starts and BT wash their hands of the issues which 9/10 is router related.

People don't realise how bad their free of charge supplied ISP routers actually are and begrudge paying additional costs for a quality access point.

We would love to know other people's findings and experiences

As the original poster of this thread, I have to report that I have given up on Playmaker and packed it away.  

I did have initial success when BT supplied me with a new HH3 (version B).   Although I no longer had the issue of losing the connection, I did start to experience dropouts.  The dropouts would only be for a few seconds but due to the regularity of them I soon grew tired of them. 

I want to make the point that my Apple TV works flawlessly.  So, to say that the problem is the HH3 cannot be entirely correct.  I don't understand why the Apple TV works with Airplay and HH3 but the Playmaker doesn't. 

djs

 

djs wrote:

Has anyone had similar issues with the Playmaker and a BT Home Hub?   Any advice about the best course of action would be appreciated.

The Playmaker right royally gets on my t*ts, I can tell you :)

I bought a MKI a couple of months ago and was quite to open a thread saying how good it was and how the sound quality was ace compared to my Airport Express. Still believe this to be the case. Sound quality is superb.

However, one area where the Airport Express excels over the Playmaker, is Airplay connectivity. The Airport Express, in the same setup, in the same room, about 5 metres away from my Apple Time Capsule, never (!) loses the connection. The Playmaker loses the connection, nearly all the time often for 20 seconds at a time. Sometimes it disappears from Airplay altogether.

I've tried my Netgear router, gone back to the Time Capsule, manually setup a wifi channel, set the channel to automatic, but it's still the same.

As a comparison, the BS8, connected to an Airport Express, downstairs, many metres from the Time Capsule, never loses the connection. It's definitely a Playmaker issue.

This week I'm going to buy a power socket solution and connect via ethernet, see if this makes a difference. I'll report back.